How do I go about filing for a warranty claim? On Sealy's website, it states that I should "contact the retail store where you purchased your sleep set." I bought it through Overstock -- any information you can provide would be appreciated.
We spent a long time reviewing mattresses, going to stores to try them, etc. In the end, on a recommendation from a friend, we went with Overstock and bought this one. Great choice. Well-described, this mattress is very comfortable and great for my back (it started feeling better soon after we received it). The delivery went very smoothly and the men who delivered it were really helpful. Quite simply, we love this bed! Recommended!...
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Terms & Conditions
ITEM#: 13502887This king-size firm Sealy Posturepedic mattress set features titanium SS coils and includes box springs. Only Sealy Posturepedic provides center, side, and bottom support, making it the most supportive mattress.
- Set includes: Mattress and box springs
- Support: Firm
- Coil count: 928
- Materials: Titanium, steel, wood, pre-compressed foam
- Center support: Titanium SS coil combines the strength of titanium with the patented sense and respond coil design. CoreSupport center, power packed to enhance support
- Side support: LiftRight surround handles. SitRight Edge System.
- Bottom support: StayTight Foundation features a rubberized gripping fabric that holds the mattress in place and keeps sheets and bed skirt where they belong
- Mattress set: 21.25 inches high x 76 inches wide x 79.5 inches long
- Mattress: 12.25 inches high x 76 inches wide x 79.5 inches long
- Each foundation: 9 inches high x 36 inches wide x 79.5 inches long
Mattress deliveries require a 4-hour window to complete delivery; this includes carrying the mattress inside, unpacking it, simple set-up in the designated room, and removal of the packaging. Removal of your old mattress may be available for an additional fee. Arrangements should be made directly with your freight carrier.
Please note: Mattress sets are non-returnable upon signature at delivery.
|Mattress Type||Innerspring, Pocketed Coil Spring|
|Mattress Top||Tight Top|
|Recommended Foundation Type||Box Spring|
|Warranty||10 year Limited Manufacturer|
|Country of Origin||United States|
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We spent a long time reviewing mattresses, going to stores to try them, etc. In the end, on a recommendation from a friend, we went with Overstock and bought this one. Great choice. Well-described, this mattress is very comfortable and great for my back (it started feeling better soon after we received it). The delivery went very smoothly and the men who delivered it were really helpful. Quite simply, we love this bed! Recommended!Read More
This mattress is very thick, with a high coil count, great mattress padding and firm support. I have a bad back and this mattress has offered great support, especially in the middle, where many mattresses falter. Delivery men were fabulous. Friendly, prompt, professional and knowledgable - could not have asked for a better delivery process!Read More
We are very disappointed with the quality of this product. It is not comfortable and the mattress makes popping noises when one of us gets out of bed. This, I think, is due to the fact that the bottom of the mattress has a wooden frame, making it impossible to turn the mattress over later. Sometimes the mattress continues to pop for a period of time after my husband walks away. We got a better deal a few years ago at.Read More
Questions & Answers
Hello taiteco, thank you for your inquiry; you will be contacted by Customer Care.
Can you explain a little more about the warranty. Warranty: 10 year Limited Manufacturer. Why does this say limited but their own website say full 10 year warranty? Website: http://www.sealy.com/Mattress-Brands/Sealy-Posturepedic/Titanium-SS-Series.aspx On Sealy's website it says: Your Sealy mattress comes with a full 10 year warranty, ensuring it will look and feel the same way for a long time. Sealy has the most rigorous testing standards in the industry. They also use the most durable, high-quality materials available the result of a commitment to perfection that has lasted over 130 years. See your local retailer and refer to the warranty card attached to the mattress for more details.
You will have warranty for 10 years for this product.
Is this set comparable to the Franchesca Ti2 Firm Tight Top, Coolmax Kniit Cover, Titanium DSx 759 Interspring?
We''re sorry, but that information is not available.
I just want the mattress so are they able to sell just the mattress?
This is a set, and we cannot break up any set to sell.
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Shipping & Returns
1-4 week delivery after the item ships:**
Delivered by freight carrier. See Oversized Item Delivery Policy.
Mattress Return Policy:
Mattress Sets are non-returnable upon signature at delivery. Mattresses are
non-returnable if opened or taken out of their plastic wrapping.
This item cannot be shipped to Alaska or Hawaii. More details
Oversized Item Delivery Policy:
This item will be shipped via freight carrier to your home,
excluding rural routes, remote
areas not in close proximity to areas commonly serviced by
freight carriers, islands,
APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please
provide your daytime and evening
phone numbers during check out so our carrier can contact you
to schedule delivery. Refer
to our Oversized Item Delivery Policy for additional information.