You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Note:
This item cannot be shipped to Alaska or Hawaii.
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Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I returned this item because when I received it, it was going to take alot more time to assemble than I was willing to spend. The vase was also not what I was expecting. It's not very wide & appeared it would knock over easily.
Measurements were accurate and directions for assembly were great. Colors in the picture are accurate - the vase is a deep red wood. It looks sophisticated and is a great accent piece. I wish the vase itself had been a little heavier - as it is my cats can knock it over so I have to put it in a corner.
I received the vase well packaged with no obvious damage to the box however there was a small crack at the base of the vase. It's something I can easily ignore. Assembling the branches in the foam was pretty messy because you have to cut the foam to fit the vase; there was a decent pile of foam bits, twigs, and moss on the floor when I was done. Otherwise, no complaints. I definitely like the look of the final product.
purchased as a gift, packaged very well for shipment, did not have any problems with assembly, quality was more than expected will shop overstock again
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