You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I was so excited to get this fixture for our front hall. When it arrived, it looked easy enough to assemble; the directions are fine, but because of the poor quality of the materials and the poor design, the assembly was a lot more difficult than it should have been. The screws stripped easily as well, which made the entire process that much more frustrating. In general, the look of the fixture is nice and the glass is pretty. Unfortunately the metal pieces that hold everything together are of poor quality, and more unfortunate is that these metal pieces are what hold the glass in place by clamping pressure alone. We are just keeping our fingers crossed that it doesn't fall apart once installed.
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