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the sofa that cracked
 from country club hills, IL,  Aug 26, 2014

The furniture didn't last a year. The quality of material was bad.

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Received with 2 tears..on couch and chair :(
 from Crown Point, Indiana,  Apr 30, 2013

The set is nice. However, the couch and chair were received with tears on each item. The O representative was gracious and polite and gave me a partial refund to my O Rewards. I felt the refund should have been more, but her supervisor said that was all they could do. I waited quite a while for this set and was very disappointed when I saw the tears. They are not LARGE, however, very noticeable. :( Instead of trying to return this over-sized set and wait weeks for another (which could end up with damage again), I decided to keep it and get the refund. I spend quite a bit of money at Overstock, and it is my hope that I don't receive any more damaged items. This isn't the first order I received damaged items on. However, they did give me refunds.

  • How did the color on site compare with the actual product? Accurate
  • Please tell us about the quality of the product. Fair to Poor
  • How accurate was the on site description of the product? Good
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