We searched long and hard for the right style rug and finally chose this one. As soon as it was delivered I knew I would be disappointed as the carpet while still rolled up was smaller then the rolled up carpet pad that came on the same day- take note this carpet is very thin. Never the less we decided that with the pad it would be fine. Next we discovered that the carpet fibers come out of this rug at an incredible rate, leaving fibers everywhere- it was at this time I contacted Overstock to discuss and they said they would initiate a return based on quality control. We thought we would wait for a bit longer as we hoped the shedding of fibers would stop after a couple weeks of use- it didn't. Also note that the material it is made from is Viscose and it CANNOT GET WET!!!! no one tells you this anywhere one drop of clean water and the fibers will not rebound. Ultimately while this rug looks great, and even feels nice to the touch, it just significantly lacks the quality for a rug to actually be used. Fortunately Overstock's customer service provided us a return label and we sent it back for a full credit. Thank you Overstock customer service. I recommend staying far away from any product from this rug company made from 'Viscose'.
- Would you recommend this to a friend? No
After receiving this rug which is nice but not the color I ordered. Sent it back which Overstock is good with postage for mistakes. Received my 2nd rug which was the same rug they sent the first time. Come to find out the rug that I love was in stock. So I am going to try one more time. I ordered this rug for my office and had to have it at my home. I just hope I get what I ordered if not I do hope to get a nice credit from OVERSTOCK.
- Would you recommend this to a friend? Yes