I think someone complained about the pile height varying but we love it because that is what makes it unique. I got the long runner for my tile floor bathroom and it looks and feels great :) You will need a pad underneath to prevent slippage on a tile floor.
I purchased the hall way rug and the large room size rug and loved them so I reordered two more rugs . The second shipment was not as good. Although the colors are as pictured I have not been able to get the bumps out of them and they are not wearing as well. String are coming off and I clip the edges regularly.
I ordered the 3' x 5' rug about six months ago and was impressed by the quality (and definitely the price), so when this rug went on sale, I ordered it right away. It is in a high traffic area and wears well. What I like about this rug (and the other one) is that they are more plush than a lot of rugs I have seen in retail stores. These are also thicker than others. The colors are also very rich. I would recommend this rug.