I was very pleased when these chairs arrived a week after I ordered them (I ordered 4 in total). They were exactly as described. Solid wood and already assembled (no tool box needed - what a relief!). The packaging was good and though there was a gash in the box, the chairs were unharmed. They are a distressed, light gray/blue color, with a seat in a lighter brown stain (I would call it a limed wood finish - kind of chalky). They are very "on trend". I use them in my breakfast room. Thank you Overstock!
- How did the color on site compare with the actual product? The picture is accurate. The color is a distressed light gray/blue.
- Please tell us about the quality of the product. Good, solid wood chairs. Came fully assembled
- How accurate was the on site description of the product? accurate
I read all the reviews that were left regarding these chairs and where it was a seemingly half good and half bad I decided to take the chance and I purchased 6 of them. They came in quickly without a hitch. I was going for this look in my kitchen and the color was a perfect match. The color is a soft blue grey color which would match my kitchen granite. Upon opening one of the boxes I noticed one chair had the seat top that was cracked all the way through. I contacted Overstock immediately. The chairs happened to be on back order so they offered me to return it or receive a credit. Initially I decided on the credit. That night my 22 month old son was standing on the chair and it fell over. Thankfully he was ok however the X back of the chair popped out. So I contacted overstock and decided to return all six of them. When I really started to look at the chairs, I noticed a 3rd chair had a crack along the back of the seat top too. Obviously the quality in the chairs is not there. They are very pretty but just won't hold up to daily use. I had them less than 2 weeks and they all started falling apart. Sorry overstock these chairs are beautiful but poorly constructed. I am very happy with the customer service department however. They worked with me and allowed me to return all 6 chairs for a full refund. Now it's back to the grind trying to find something similar but much better quality.
I should have known I would have problems with these chairs considering it took 3 new shipments to finally get 8 undamaged chairs for my dining room. They held up okay for a couple of months but have been falling apart one by one ever since. I'm pretty sure each one of them has begun cracking somewhere on them. I even had the "X" back pop completely out on one of them while my brother was sitting on it. I mean he's a bigger guy but pretty average. I'm just waiting for the rest of them to do the same. These are cute but because of the quality I would never purchase these again.
Love love love these chairs. One did arrive with bottom spindle popped out of hole, but just used wood glue and a heavy vice and fixed it myself. Did I say I LOVE these chairs. Highly recommend; just note color variation... these are a grayish based french blue; NOT light powder blue. High quality, excellent design element for cottage and/or country kitchen feel.
- How did the color on site compare with the actual product? More of a Greyish Light Blue in person, than a light powder blue as the O.co site pic shows
- Please tell us about the quality of the product. Sturdy, well built, each chair hand-painted with own unique character
- How accurate was the on site description of the product? accurate except color in pic slightly off. More of a gray'ish french blue in person
Talk about disappointment. I ordered the Provenical chairs and the Saffron pale blue dining table. The color was a little darker when in person which I was fine with. The items came badly damaged. The table had deep dents on the top and legs. The draws were busted up inside (there were 2 of them). The hardware was all over the box. The table was very easy to put together and was a nice solid piece. The chairs also came damaged. They seemed wobbly. I was so looking forward to this set but eventually had to return it. I could not deal with paying almost $*** for something that was ruined. You definitively need 4 chairs (they were already assembled) for the table (2 looked bare). It is a shame that they came like this but save yourself the headache & heartache. The only positive was the customer service rep that I spoke with when I called Overstock. She was very friendly & I did receive my refund back in a timely manner.