Ordered two of these. Loved this chair design but the gas lift wouldn't work based upon instructions and parts. Had to send them back, and even on the second set sent to me, it still didn't work. Called support and they tried to help by sending pictures and did the best they could at the time. Didn't feel like sending them back a second time. Ultimately had to go to a home center and get pipes to insert to bring it to the correct seating level. For the high price I'd never order these again or go through the headaches. It was painful.
These items weigh 40 lbs each which makes them more stable than any other stools I have tried. The seat wobbles a little but that due to the long shaft. Leather looks good. Low back is great as it does not hit the counter when turned. I ordered 2 and liked them so much I ordered a third. I can't beleive they shipped them free weighing 40 lbds each. The metal is brushed stainless and not shiny chrome which I like also. The square base is also unique and makes it different than most stools. We are very pleased with these stools.
- How did the color on site compare with the actual product? yes
- Please tell us about the quality of the product. Quality is excellent.
- How accurate was the on site description of the product? very
Good product and outstanding service. Delivered to Australia in 6 days, We have no hesitation in recommending them to anyone.
- How did the color on site compare with the actual product? excellent
- Please tell us about the quality of the product. good
- How accurate was the on site description of the product? perfect