Purchased two rugs in different sizes. Had to send back and settle on the second order. Rugs had a very musty odor as if stored in a mildewy wharehouse for a long time. The rug rapping had the same odor, which resulted in me storing n the garage until rugs returned. The rug was dull and ivory not as vivid as photoed. The wool was missing in places as if not hand hooked correctly of dry rotted. Ended up purchasing same rug. same manuafactor, same color, same product number. but different lot # from another company for my hallway- though it cost slighly higher it was worth the day and night difference. Probably a bad batch sold to Overstock... how unfortunate.
- How did the color on site compare with the actual product? slighlty
- Please tell us about the quality of the product. not good
- How accurate was the on site description of the product? good discription but poor product quality