The rug is beautiful. Exactly as pictured. Very thick and well constructed. I ordered an 8x8, but decided that I really needed a 10x10 for my area. I loved the look and quality of the rug and was disappointed to learn that it was not available in a 10x10. Regretfully, I had to return it. My experience with customer service could not have been more pleasurable. O.com has the best customer service you will find anywhere! Return was hassle free. They gave me a full credit and even paid for shipping since I bought another rug from them that worked perfectly.