I was very happy that the rug was delivered in four days, no problem there. It looked kind of cheap to me. There was way more white pieces in the rug than I realized. It looked bad in my dining room. I was worried because I took the plastic wrapping off and threw it out., but customer service was great, they told me how to ship it back . I bought another rug, different style. Very easy return policy.
I ordered the 7x7 rug and it arrived within about 4 business days to Chicago(actually 6 total days but I ordered it on a Saturday.) I've read reviews about other rugs from overstock being folded instead of rolled, however the rug I received was rolled and wrapped in 2 different layers of plastic. I've read for other rugs that people had a difficult time with creases because it had been folded, but again since it was rolled the edges were curled up only so slightly but nothing that couldn't be flattened out with a heavy object on the edge for a few hours. Also comparing this to other Safavieh rug reviews, I read that there was an issue with a strong chemical odor coming from the rug, which I did not notice at all with this rug. It smelled as you would expect a new rug to smell. The rug itself appears just as the picture illustrates (charcoal). The appearance of the matches those of a rug that you would expect to pay a lot more for. The only issues I had with the rug were that: 1.) I expected the rug to be more cushioned and soft. Don't get me wrong, it doesn't feel like you're walking on the bare floor, but I've walked on some rugs(specifically XXXX high pile rugs) which feel like you're walking on pillows. With that being said, this rug looks A LOT nicer than those XXXX rugs. 2.) The other issue with the rug that I noticed is that it exudes glitter from the strands. I have not vacuumed it just yet, only laid it out but I noticed glitter on my black socks once I had walked over it. I am hoping the vacuuming it will alleviate this issue. Overall, I highly recommend this rug especially for the price! As long as a super comfortable and soft rug is a must, you can't go wrong with this rug!
This rug is beautiful! It looks awesome in my room, with Gray and Slate coloured walls! Just one word of caution - it is very slippery! Not sure why... Its super soft and silky to touch, but when you walk on it with sock feet and then stop off of it onto the hardwood floors, I feel like im on a skating rink! Regardless, I would still purchase this rug again - its beautiful.
- How did the color on site compare with the actual product? perfect
- Please tell us about the quality of the product. very good quality
- How accurate was the on site description of the product? perfect