Definitely don't order this bench. We tried ordering this twice. It is very poorly and loosely packed in a large box. The first time we tried ordering it was damaged in transit and UPS did not even deliver it. It was sent back. We put in a 2nd order which was actually delivered, but was very damaged. Not surprising because of the poor packing. The main seat top was cracked on the corner. In a way this was helpful to see, because it's obvious that this is not real wood and mainly just a particle board core with some cheap looking laminate "wood" like covering. The color also looks nothing like in the picture shown. In the picture, it appears sort of honey brown, but actually it is quite dark brown with a reddish tinge. We didn't even bother taking out the whole thing, but looking at it, it looks pretty flimsy also. On a positive note, overstock customer service was great and took care of refunding us without any hassle and arranging for UPS to pick it up. We've ordered other items before from overstock that we like a lot.
- How did the color on site compare with the actual product? Actual product is much darker in color, almost reddish tinged expresso
- Please tell us about the quality of the product. Poor, laminate over particle board
- How accurate was the on site description of the product? Picture is misleading, description doesn't specify this is particle board
I love the look and style of this bench, but it arrived with the hinges broken to the seat bench. Luckily my husband is handy and replaced the screws and tightened the hinges himself with no further damage to the seat. Upon further assembly, we found that we were missing hardware...there are screws missing, and wooden caps to the backrest that are also missing. There were washers for the 3 missing screws...not helpful...again, due to my handy husband's ingenuity we were able to make it work. I'm sad to say I cannot recommend this due to poor performance by the manufacturing company, though I do love how the bench looks.