I was very pleased when these chairs arrived a week after I ordered them (I ordered 4 in total). They were exactly as described. Solid wood and already assembled (no tool box needed - what a relief!). The packaging was good and though there was a gash in the box, the chairs were unharmed. They are a distressed, light gray/blue color, with a seat in a lighter brown stain (I would call it a limed wood finish - kind of chalky). They are very "on trend". I use them in my breakfast room. Thank you Overstock!
- How did the color on site compare with the actual product? The picture is accurate. The color is a distressed light gray/blue.
- Please tell us about the quality of the product. Good, solid wood chairs. Came fully assembled
- How accurate was the on site description of the product? accurate
I read all the reviews that were left regarding these chairs and where it was a seemingly half good and half bad I decided to take the chance and I purchased 6 of them. They came in quickly without a hitch. I was going for this look in my kitchen and the color was a perfect match. The color is a soft blue grey color which would match my kitchen granite. Upon opening one of the boxes I noticed one chair had the seat top that was cracked all the way through. I contacted Overstock immediately. The chairs happened to be on back order so they offered me to return it or receive a credit. Initially I decided on the credit. That night my 22 month old son was standing on the chair and it fell over. Thankfully he was ok however the X back of the chair popped out. So I contacted overstock and decided to return all six of them. When I really started to look at the chairs, I noticed a 3rd chair had a crack along the back of the seat top too. Obviously the quality in the chairs is not there. They are very pretty but just won't hold up to daily use. I had them less than 2 weeks and they all started falling apart. Sorry overstock these chairs are beautiful but poorly constructed. I am very happy with the customer service department however. They worked with me and allowed me to return all 6 chairs for a full refund. Now it's back to the grind trying to find something similar but much better quality.
Ordered late Wed. arrived Friday !! WOW. Perfect condition, no scrapes,dents, missing parts. They are lovely and very sturdy. Color is consistent with pictures. Best....no assembly !!! Hardest part was getting them out of the box. They are perfecto !!
I should have known I would have problems with these chairs considering it took 3 new shipments to finally get 8 undamaged chairs for my dining room. They held up okay for a couple of months but have been falling apart one by one ever since. I'm pretty sure each one of them has begun cracking somewhere on them. I even had the "X" back pop completely out on one of them while my brother was sitting on it. I mean he's a bigger guy but pretty average. I'm just waiting for the rest of them to do the same. These are cute but because of the quality I would never purchase these again.
Love love love these chairs. One did arrive with bottom spindle popped out of hole, but just used wood glue and a heavy vice and fixed it myself. Did I say I LOVE these chairs. Highly recommend; just note color variation... these are a grayish based french blue; NOT light powder blue. High quality, excellent design element for cottage and/or country kitchen feel.
- How did the color on site compare with the actual product? More of a Greyish Light Blue in person, than a light powder blue as the O.co site pic shows
- Please tell us about the quality of the product. Sturdy, well built, each chair hand-painted with own unique character
- How accurate was the on site description of the product? accurate except color in pic slightly off. More of a gray'ish french blue in person
Talk about disappointment. I ordered the Provenical chairs and the Saffron pale blue dining table. The color was a little darker when in person which I was fine with. The items came badly damaged. The table had deep dents on the top and legs. The draws were busted up inside (there were 2 of them). The hardware was all over the box. The table was very easy to put together and was a nice solid piece. The chairs also came damaged. They seemed wobbly. I was so looking forward to this set but eventually had to return it. I could not deal with paying almost $*** for something that was ruined. You definitively need 4 chairs (they were already assembled) for the table (2 looked bare). It is a shame that they came like this but save yourself the headache & heartache. The only positive was the customer service rep that I spoke with when I called Overstock. She was very friendly & I did receive my refund back in a timely manner.