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We recently got this machine only to find that it was broken in many places. The connections between the front door and the brewing part were messed up and constantly leaked water when making coffee. This machine also had a faulty knob for turning on the steam. It would only work on occassion and we are in the process of getting it repaired. Just don't waste your money.
We purchased this machine last month. The coffe tasted good and it was easy to use. After only a couple weeks of use the machine would say things like the brew drawer was full when it wasn't. When we took the drawer out to clean as directed it would not go back in. We now have to send the machine in for repairs which will take 4-6 weeks! No expresso over the holidays!
We love it! Had been thinking about getting one for over a year, but the steep price had put us off. Watched a "Good Eats" episode on the Food Network, on Espresso...and decided we should go ahead and get it. Before we bought the Espresso machine....probably spent at least twenty dollars, for a family of four at Starbucks each trip. Now we make our own Americano's, Latte's, Cappacino's and Macchiatos at the touch of a button. The machine is very easy to use....although it was supposed to come with a water filter cartridge, and did not. We use filtered water in the chamber, so we didn't really need it....although when you are spending over six hundred dollars on a fancy espresso machine, it should come with everything it's supposed to. The machine grinds the beans, in just a few seconds, immediately brews the espresso.....wonderful aroma of coffee fills the air, and there is a beautiful layer of caramel colored creme' on top, as it finishes. We are so spoiled now....will never be able to go back to a regular coffee maker! It is a lot of money.....but we figure it will basically pay for itself within six months, since we no longer make frequent trips to the local Starbucks. This machine is sensational!
I have had a Delonghi for the last 3 years, but had trouble with replacement parts. This machine is streamlined, efficient and dependable. I am enjoying the coffee immensly, the frother is great, my mornings are complete. Called after deliveryy with specific questions and got great customer service, with specific answers. Very satisfied!
We absolutely love this machine. We've had no problems with it at all. Occasionally we de-calcify, but other than that it requires no mainentance at all. you'll love it!
Yes - the machine looks nice and lasted for a few months. Yes I said months. It came with a few missing items and the directions on how to use it were photocopies. When it started leaking all over the counter we had problems getting answers on how to get it fixed. It also always said that it needed to be cleaned even after it had been cleaned. After being asked what part needed to be replaced (?) we were told to box it up, pay the postage and send it out of the area to someone who might be able to fix it. They would pay postage back. Whole thing was a mess. It's a great price but if you run into problems ~ good luck! Wish we hadn't purchased it.
Makes an excellent coffee, lots of features to adjust to beans and your taste, bought refurbished model has some dirt under the transparent plastic cover on the front which can not be cleaned, but works well
I have been very pleased with the espresso machine I purchased. It makes a perfect capaccino! My father-in-law is an espresso lover, and he said this was one of the best he's had.
I have been wanting one of these for the last few years and finally bit the bullet and now i have one... the price from overstock was fantastic. this was a refurbished item that looked as if it was new and wroks just like it is... I was disappointed to find that it does not come with all of the factory included items like a water filter and some of the maintenance tools but for the price i guess that i can find these items online somewhere. the coffee is wonderful and it makes it very fast and easy to brew an espresso in just seconds and never having to touch anything except two buttons. this was so easy to learn that my 7 year old made herself a double latte when my back was turned and had it half gone before i knew it. you will not be disappointed in this machine.
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