First - a thumbs up for Overstock customer service. After receiving the sink, I stored it in the garage - we had started on plans to renovate the kitchen, but it was taking longer than expected. By the time I went to check on the sink to make sure all looked good - it was past 90 days (shame on me). And strangely, the logo on the cloth protective bag that the sink comes packaged in - had somehow bled/tarnished through on to the sink divider. The tarnish could not be rubbed off - and it was clear that it was an imprint from the package. In horror, I called Overstock - customer service handled it beautifully. I texted a picture of the issue and they gave me instructions on how to send back the sink so they could send a replacement. The new sink came without a glitch. Installation was easy (or at least the countertop people did not run into any problems with it) - but then I realized that the countertop people didn't realize the bottom grates were in the box and they had come and left with the box. The countertop company could not retrieve the box (the installer had thrown it away at another project site - and it was unretrievable). So I called Ruvati directly. Ruvati does not sell the grates - they come only packaged with the sink set. But the rep. said if the warehouse had them in stock, they would send them to us. The next day they called and confirmed they were sending them to our house - no charge - not even for the shipping. The sink itself is great. I love the squared corners with some radius so that they aren't impossible to clean. Everything is solid. Definitely make sure though that you have enough clearance from the backsplash to the front. Our faucet fixture was a pretty typical 2.5 inch diameter and there is JUST enough room for it to be set. If I had gone with 3cm Quartz backsplash vs. the 2cm Quartz backsplash (which I did debate endlessly on because it meant another slab), it would have not had enough room. Most of all - Overstock and Ruvati had excellent customer service and have me sold.
We ordered this sink for our custom built house and could not be happier! - The shipping time was accurate which is helpful when you are trying to stay on a schedule. - Packaging was almost over the top. I was worried about the sink arriving dented or scratched but it arrived in pristine condition securely bundled. - Our builder had no issue installing the sink (to my knowledge). But, we had informed him of the sink's dimensions early on in the kitchen's build. - We have been using the sink for 9 months now and I am still extremely happy with our decision. I have had no issues with scratches. The sink does show some water marks if not wiped down but that was expected. I enjoy it's size...not sure I could ever go back to anything small or shallow again. I love and use the trays daily. The only thing that caught me by surprise was that the black pads on the feet of my trays have left 4 marks where they rest on the bottom of each sink. All in all, it is my most favorite part of the kitchen!
I never thought I would say I loved a sink, but I love my Ruvati! The square deep double bowls are very stylish and modern. The strainer baskets and plugs are not typical, but they are very functional and have really grown on me. The strainer baskets are deep and allow a lot of water to drain easily when the stoppers are removed. The stoppers seal securely, and I like that I can completely drain the sink without removing the strainer (not always true with those little basket/plug combos). I didn't think I'd like the bottom grids, but they are very effective at protecting the bottom of the bowl. I'm so glad I spent the extra money to get a sink that I like, and, luckily on Overstock.com, I didn't have to spend as much as I might have. The only drawback was that because the sink bowls are deep, my contractor had to drop the water pipes in my 1951 home. It was well worth the little bit of extra effort to get this quality sink with the look I wanted.
I love this sink - it looks modern, is very deep, holds a ton and is easy to clean. It looks great with my remodeled kitchen and cost a third of the price of other sinks like it. It also comes with the drain stoppers and grates so the bottom of the sink doesn't get all scratched up, which is a complete bonus. My contractor was very impressed with the quality, as am I. The first one I ordered came and one of the lips was bent from shipping; Overstock promptly returned it and shipped a new one even before I sent the old one back so it would be at my house in time for installation.
This sink is even better in person than as shown in the pictures. I absolutely love it and was so pleasantly surprised when I got home to see it installed by my Contractor. Even he said it was a gorgeous sink.
- How did the color on site compare with the actual product? Spot on
- Please tell us about the quality of the product. Phenomenal
- How accurate was the on site description of the product? 100% accurate
While renovating my kitchen, I took in every situation and made the best decision I could on each item as its probably the last time will will be renovating my historical house. The sink is part of those decisions. I checked every website while watching TV. When I ran into this website I was automatically sold on how it looked, how it had accessories to include the cups. The sink was installed under granite and the precut cardboard came in handy for the granite guys. The sink is very quiet, we choose a very quiet Garbage disposal and when on remains so. I highly recommend this sink to anyone who wants a nice upscale sink! Every who walks into the kitchen says - nice sink. Would purchase it again.
- How did the color on site compare with the actual product? It's beautiful stainless Steele and I expected the color compared!
- Please tell us about the quality of the product. This is the highest quality kitchen sink I have ever seen.
- How accurate was the on site description of the product? It was very accurate.
This is a really nice sink. It was a better quality than I was expecting and it has a lot of room. Well worth the money. Product was well packed and showed up the same week I ordered it. The only minor thing I found is that one of the foam seals supplied with the drains had a tendency to leak. I replaced the foam with plumbers putty and now it's completely leak free.
- How did the color on site compare with the actual product? Actually looks better than the photo
- Please tell us about the quality of the product. Excellent
- How accurate was the on site description of the product? Accurate
We just installed this sink and it looks really nice and modern. I bought this sink because I wanted a modem-looking sink but I like the more rounded corners for easier cleaning versus the sinks with zero radius corners. It was well packaged, and arrived very promptly after ordering. It includes grids for the bottom so it doesn't get scratched. I also like the insulation on the outside of it so when you bump the sides, the sound is muffled. As others have mentioned there is a Ruvati logo etched into the sink on the back faucet side in both bowls. It doesn't strike me as being very obtrusive so I don't mind it, but some may. Overall very happy with this purchase and it's a great buy!
We did a major remodel of our kitchen so I spent A LOT of time researching sinks to find just what I was looking for and came across this Ruvati sink. I love depth (wanted to be able to fully fit a 9 x 13 inch pan) and each side is just the right size for washing and drying the dishes. Best of all, it looks super sleek. The clean edges are modern and it's nice and quiet. One of my favorite parts is the inserts they give you so that your dirty (and clean) dishes aren't lying directly on the base of the sink. Would highly recommend and definitely buy this sink again!
We are building a house. I checked with our plumbing supply company and they could not come close to this deal. The price and quality were both great and again did not compare to what I could have purchased from the plumbing supply company. This item was shipped perfectly, even came in a silk bag...Didn't know sinks came in bags. Overall very pleased with this product and would certainly recommend to others!