You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I was very pleased with what I received. They were exactly as described and of very good quality. My husband, who is very hard to please concerning pillows, was totally excepting of his new pillow. :) I have purchased several pillows for him in the past, none of which he liked. He continued to go back to the old pillow until I bought these.
How often do you shop at Overstock.com? Few times a year
These pillows were hugely affordable, especially if you want down pillows, but can't afford them. A little less fluffy than the picture, but adequately full.
I had never purchased pillows online before but have used Overstock for many purchases now and all successful, until now....these pillows will be going back tomorrow. I got the firm because I did want to try something a bit firmer than what I had had....but these were so hard I got the worst neck and back ache after two nights. Plus if you are a side sleeper...and like some flexibility to your pillows, these are not going to fit your needs. Perhaps the medium density would be better. But I've also ordered another type of pillow and they should arrive this week hopefully...so I am hoping they will be a better fit. Unless you like sleeping on something that feels like a solid rock, you may want to avoid these. I was surprised too, as most of the reviews were good. But they are just too hard for me. I am hoping the Overstock Return Policy will be as good as their products have been for me in the past. Thank you.
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