Upon delivery, if you notice any damage or defects, you must note them on the shipping receipt and refuse delivery. Notify Overstock.com immediately in the unlikely event of damage.
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Note:
This item cannot be shipped to Alaska or Hawaii.
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Oversized Item Delivery Policy:
This item will be shipped via freight carrier to your home, excluding rural routes, remote
areas not in close proximity to areas commonly serviced by freight carriers, islands,
APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please provide your daytime and evening
phone numbers during check out so our carrier can contact you to schedule delivery. Refer
to our Oversized Item Delivery Policy for additional information.
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The Royal A513 Whirlpool Bath Tub is just gorgeous. We haven't hooked it up yet, but the features are fantastic. My complaint isn't with the tub itself, but with the delivery from Overstock.com. The tub arrived at our house with all of the legs of the tub bent in different directions. It is crucial that the legs be intact as they connect dirctly to the body of the tub. The warehouse that packaged the tub did a very poor job. It was packaged in a very flimsy box which should have been supported underneath. Overstock.com was very good about sending a replacement out very quickly and the replacement tub only had a few very minor scratches. So, 5 stars on the tub .... 2 stars on the warehouse's ability to package properly and ship safely.
How often do you shop at Overstock.com? Few times a year
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