Oh my goodness, what a shame. These chairs have SO much potential to be lovely. I wanted them to work so bad. Here is a breakdown of the crap I've been through over the past month. 1-chairs arrived w/o parts or directions 2-contact O and order parts, wait a week 3-assembly half of one chair just to find out the screw holes on both seat cushions don't line up with the chair backs...it literally looked like they gave a 1st grader a drill and said, make some holes! 3-order new cushions 4-wait a week 5-get correct cushions and realize I can't get half the screws out from the 1st assembly b/c they are cheap and stripped 6-order new parts 7- start to assemble one chair (b/c I have enough parts for one), get all the way to the LAST step and GUESS WHAT??? The holes for the pegs on the bottom spindles are too small!!!!!! ARE YOU KIDDING ME!!!! The only positive thing about this entire experience was the response of the Overstock team. They were great and did everything in their power to help me. I hope they send me a return label to the closet dump.
- How did the color on site compare with the actual product? very close, fabric is a little darker
The frustration, time and energy to assemble these chairs completely overshadows the price and smart look of them. Had I not planned around them in my newly renovated kitchen, I would have NEVER kept them. If you can get past that, they're good looking chairs. Pros: Good-looking. Comfortable. Wooden legs almost perfectly match my dark cherry stained cabinets. Good price. Overstock free shipping and customer service is excellent. Cons: Assembly directions appear to be in the wrong order. Some chair pieces don't fit at all and some require forcing, which is very difficult with the wrench provided. Assembly time required is laborsome. The back top piece of the chair that appears wooden in the photo is actually a hollow composite and not wood at all (only the seat down is actually wood). The seat fabric is much darker brown than tan/khaki in photo. If you decide on these chairs, I found after assembling six, that the below order is best: BEFORE starting assembly: **Make sure small leg support pieces have appropriate sized round pegs that will actually fit into the accompanying holes. I guess you can request a new piece from Overstock if they can provide, or saw off the peg. **Screw the longer screws into the seat cushion and into the larger top part of the legs just to see if they all connect. If not, do not proceed unless you are handy and can improvise. The below assembly took me about 20 minutes vs. following the printed directions, hwich took two HOURS. Do this: 1. Follow step one as shown in the directions, but stop there. 2. Insert dowels into seat cushion. 3. Insert screws into seat cushion, but only a few turns and stop. 4. Insert legs into seat cushion, screw and tighten only a few turns and stop. 5. Insert two lower leg wooden supports and wood screw a few turns and stop. 6. Now tighten all screws; that is, a little on one screw, move to the next screw, and so on. You can't tighten one screw completely and then to the next screw.
- How did the color on site compare with the actual product? See Below Review
- Please tell us about the quality of the product. See Below Review
- How accurate was the on site description of the product? See Below Review
love these two toned barstools wished they had swiveled too but love the design would still bought
- How did the color on site compare with the actual product? looks the same
- Please tell us about the quality of the product. realy like just wished they swiveled
- How accurate was the on site description of the product? very