When I first received this shoe rack I noticed the plastic was a little wobbly. Once I put the pieces together it seemed a bit sturdier so I began placing shoes on it. I have around 40 pairs of shoes and according to the description this is to hold 50 pairs. The rack continuously wobbled even at the slightest touch and just last night I was awoken to a huge crash. I awoke to my shoes scattered all over the floor and the plastic broken in multiple places. DO NOT buy this shoe rack. It is so flimsy and does not hold the weight of 50 shoes.
I've had this shoe rack for only a month and it is now broken. I put it together per the instructions, placed 48 pairs of shoes on the racks (customer service stated the rack would hold 50 pair, regardless of weight, because it is heavy duty) and now one of the holders has cracked. The pole will no longer stay in place and the rack toppled over, scattering my shoes everywhere. Very disappointed in this product. It is not a good quality or value.
Assembly was tricky because the poles would not stay in their respective holders. As I would add one poll another one would come out. I finally put it together and it was great, but shortly after the poles began to come out of their holders. The structure looked like it was going to crumble. I returned it.