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I have been suffering from debilitating back pain for 5 months before I bought this mattress, doctors and chiropractors said they couldn't do anything for me and that I would have to let it work itself out. The first night I slept on this mattress, I slept for 14 hours, by far the best sleep I had in almost half a year. I had bought several mattresses before this one during that 5 month period, but none had helped my back. While I'm still in pain, I can at least walk upright now, and can actually walk around the grocery store. Definitely worth the price. I rated the appearance a 4, because I really don't look at the thing, I just sleep on it.
I was leery about getting a memory foam mattress. But now that I have slept on one, it is great. No more pressure points. I sleep so much better.
I was amazed that the mattress came in such a small package but as soon as it came out of the plastic bag (which took some doing) it immediately sprang back into shape. It is very light weight and I could put it on the bed by myself.
I was especially impressed with your customer service. I called with some questions and got immediate answers. That was wonderful.
Keep up the good work.
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