Light your dining room in style with this elegant iron chandelier with five lights. The intricately curved iron with its white finish combines with crystal accents to create an eye-catching piece that is sure to intrigue your guests....more
Let me start off by saying this. I sifted through hundreds of chandeliers for my boutique. This one caught my eye for many reasons. One being how pretty it appeared in the photo. It was such a nightmare when I pulled it out of the box. My boutique is very high end, and wanted something to catch the eyes of the passerby, unfortunately. For the reality of things. This item is so beyond cheap. It comes in a large box stuffed full of paper. When you remove the paper you see a white flimsy carcas like white cage that is part of the base. When you keep digging in this box of junk. you begin to realize that you have to string over 200 glass "charms" that are held together by these cheap manilla folder prong like things.. which by the way do not fit into the crystal thing all of the way so you will have to rig it to stay on. It took me (no joke) 3.5 hours to try and connect them all together- good luck figuring out the directions which look more like egyption chicken scratches for drawings. I made up my own pattern which looked way better than it would've had I attempted the actual "plans". The middle rod of the bas that holds the 3 cheap portions together does not stay screwed so I may and quite possibly, you, may have a chandelier that will hit the floor sooner than later.
I will also say this. First when I opened the box and took stuff out, I shoved it back into the box and was ready to return and on the phone with overstock only to find out that once you open the box, you cannot return the item. How am I supposed to know the quality of the item if I do not open the box. So, that is when I proceeded to put together this cheap atrocity nightmare together. Oh and by the way. I didn't install it in my store. NO WAY.
Save yourself a heartache and find another. this one is an epic fail in all areas.
How did the color on site compare with the actual product? EGH
Please tell us about the quality of the product. cheapCHEAPCHEAP
How accurate was the on site description of the product? SO WRONG
Was skeptical at first....it looked kinda cheap when I first opened the box. And oh my god were the directions horrible!!!!!! But after about 3 hours and guessing where the crystals went...I LOVED it! It's very pretty when everything is complete. My candle looking holders were white and looked great too. Definitely has horrible directions. But it's perfect over our big farmhouse diningroom table. Love!!!! And can't beat the price.
How did the color on site compare with the actual product? Yes....though more white than the picture shows
This light is beautiful! When I pulled it out the box I was a little hesitant because it was not rod iron like it was described more like metal. Also when I started to put it together I was a little discouraged, but the finished product is much better than I expected. The more crystals I added the better it looked. By the time I got done, I loved it. The crystals are real and came individually wrapped and it was packaged really well. It also came with extra crystals, so I kind of made my own design. I love it! I placed it in my dining room. Everyone who has seen it loves it! It takes about 2 hours to put together.
How did the color on site compare with the actual product? Same
Please tell us about the quality of the product. The quality wan't as good as I thought it was going to be, but it turned out really nice.
How accurate was the on site description of the product? Slightly skewed
An exorbitant amount of time was required to assemble this chandelier due to poor (essentially almost complete lack of) instructions. In light of the extremely poor instructions/lack of assembly information, identification of the parts that were missing became possible only after assembly was complete and we were able to compare the chandelier to the picture on the website (above). I called Overstock, and was told we'd be contacted in 1 to 2 business days regarding whether the missing parts are even available to send to send to us in order to complete the chandelier (which, as mentioned above, so much time already has been invested in to assemble). Overall, the worst Overstock experience I've ever had (and I am a huge fan of Overstock because of the generally high quality products and, *generally*, excellent customer service).
Between an electrical contractor and myself (an engineer) it took almost three hours to assemble this chandelier. It arrived in over a hundred pieces. The instructions are minimal and the diagrams only vaguely resemble the components in the box. There is no photo to reference, so we were very lucky i had saved the photo from this site to my phone. When finished, the chandelier is pretty, but it cost an unanticipated *** to have the main components assembled and wired by a professional. As a side note, it is much more suitable for a nursery or teen/young lady's room than for an adult's. It has a great look, but the quality just isn't there.
Thank you for contacting us tramyp. The shipping box would be:
Height: 20 Width: 23 Length: 24
Please let us know if you have any further questions.overstockcustomercare1 on Nov 12, 2013
Does anyone have instructions on how to put this thing together. All my crystals are in wrong letters packages and I dont have enough strands for it.
I need help.
Annie Mhellsbelz on Feb 10, 2013Please enter a valid question.Answer This Question
I love the chandelier! we're almost finished, but I'm missing 5 strands of step G. And the whole step of K.
:( How can I get these?1greenidgirl on Jan 15, 2013Please enter a valid question.Answer This Question
I'm already set with customer service after a very polite chat. Thanks guys!1greenidgirl on Jan 15, 2013
I give up. What are the dimensions of this fixture? Everywhere it is listed on your site, the dimensions are different. I even called and the sweet man on the phone couldn't tell me the actual dimensions either.terramisu on Nov 27, 2012Please enter a valid question.Answer This Question
these are the correct Dimensions: 27 inches high x 21 inches wide x 27 inches in diameter
the range of dimensions is a tool used by internet search engines overstockcustomercare1 on Nov 27, 2012
is this product suitable to use over a dining room table with 8' ceilings on Feb 26, 2012Please enter a valid question.Answer This Question
The length of the wire and chain could be adjusted. However the item is currently out of stock. Because Overstock.com offers products at a heavily discounted price, many of our products sell out very fast. Our products are often "close-outs" items tend to sell out quickly and we do not have the capability to guarantee when or if we will be able to get a product back in stock. I apologize for any inconvenience that this may cause you.overstockcustomercare1 on Feb 27, 2012
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