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Personalized Product Recommendations

Since I always have a problem when it comes to storing the hose, this is ideal since it is self-retracting. It just requires a tug and the mechanism retracts the hose and all you do is to guide it. When I ordered this item it came in a different color that what is shown in the picture. I called customer service to arrange for a return and to send me a replacement in the black color I had ordered. They assured me that I would get the right color the second time around. When the replacement order arrived, it was the same color as the one I had returned; apparently they don't have the color that they feature in the photo. By then, I did not see the point in returning the item for a second time since there was no guarantee that I would get the right color the third time around! So I decided to keep the hose even though I am not happy about the color. Also, the picture is is misleading in how deep the item is. In the photo it looks very streamlined but in actuality, the hose unit is more bulky. Since I need the functionality of the self-retracting hose, I have to overlook the appearance.
works like charm just wish the hose was bigger 5/8in verses 1/2in
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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