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Negative review
 from Houston, Tx,  Feb 23, 2012

Bridgett in yourcustomer service dept was excellent!! She was very professional and courteous. I had to return the lamp shade because the measurements on your website are incorret. The shade is smaller that the listed size of 12" high 14" wide and 14 " deep. The correct size is 10 1/2 " high 9 1/2 " wide and 11" deep which is entirely too small for our lamp. If we could have used it on another lamp in our home I would have kept it in a heartbeat but it was not the case. It was an expensive looking lamp shade and a great value but unfortunalely was too small

  • How did the color on site compare with the actual product? Color was fine
  • Please tell us about the quality of the product. Quality was excellent--it had a very expensive look
  • How accurate was the on site description of the product? Totally inacurate-I had to send it back
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