I was so excited to get this fireplace because it was exactly what we were looking for, but the quality was horrendous. I couldn't believe it even passed inspection. Parts of the mantel wouldn't line up leaving huge gaps that could only be filled with caulk, and who wants to do that after paying $***+. We called to order a new one. The second one arrived and was just as poor. We still had the original one that we were going to return so we figured between the 2 fireplaces we would pick the best parts. Even between the 2 fireplaces we couldn't find enough quality pieces to make 1 fireplace. Pieces were cracked and still didn't line up. It's like when they assembled some of the pieces during construction they didn't nail or glue properly. We did test the electric insert and I thought that was very nice and was satisfied with the quality of the insert, just not the mantel. Luckily I was able to return both products without any hassle....expect for the hassle of repacking and get 80lbs out of my house twice. Stay away.
I love this contemporary fireplace. It's just the look we were looking for to finish off our living room in our downtown high-rise condo. We're also pleased with the realistic look of the fire which offers various options as far as the intensity and look of the fire goes.
This product looks on the cheap side because when you put it together not everything line up without gaps making it look cheap. This product is 1400watts so watch out !! A circuit can take about 1500 total. Make sure you know what else is plugged in or connected to this circuit or you might over load and start fire or blow a breaker out. I would return it if I could but I have already sunk almost XXX bucks into it and I'm sure I will get stuck with the shipping . I may donate it to someone ......disappointed