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Overall not bad for the price. The top shelf door is hard to open. If you are looking for a real Espresso color wood. This is NOT it. Thought about returning it because of the color but decided it would be less expensive to lightly sand and stain it myself. Not happy about having to do that to a brand new piece of furniture but it sticks ouit like a sore thumb in my livingroom where all wood pieces are darker, true espresso. I wouold suggest that Overstock call the color walnut to prevent someone else having to deal with this issue.
The 2 shipments arrived on schedule and the packaging was protected very well, because the delivery agent probably used hooks or a forklift to move the weighted item, but there was no damage to the contents. The assembly went very smoothly ( around 4 hours), however, things would have gone much smoother, if the mfr (china) would have more clearly identified the 3 different types of screws by placing them in separate packages. I spent at least 1 hour separating the screws, which were almost the same size, but they had different threads. When you have in excess of 60 screws and you have to put them in three categories it becomes a wasted and tireless task. Also, it would have been great if the mfr gave a few extra screws, because I had to go out to purchase more screws due to the fact that the heads broke off when I tried to tighten them. Overall the unit looks great and we are enjoying every minute of the unit.
Leaves our warehouse in 1-3 business days. *
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
This item cannot be shipped to Alaska or Hawaii.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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