I build / repair / maintain fireplaces for a living. I bought this to build a prototype surround to sell retail. I recently built a fireplace for a bar. They wanted gas, when I explained why it was a bad idea and that electric doesn't look bad anymore, they said ok, but make sure it's top notch. So I bought a top notch electric fireplace costing 900.00. IT WAS HALF AS GOOD AS THIS ONE! This one is crazy good looking! the controls have more features than models that cost 3x as much. I'm not even joking! I thought I was using the one I bought for a prototype then I was going to buy higher end ones. NOPE! I'm sticking with this.
Thanks for A GREAT PRODUCT. We are very happy with it.
- How did the color on site compare with the actual product? SAME
- Please tell us about the quality of the product. Nice quality and it replace my gel insert that I had. Husband didn't like the smell of the gel when buring.
- How accurate was the on site description of the product? Very accurate
Have a Real Flame fireplace mantel and my old electric firebox bit the dust. Received this very quickly, no assembly, slid it into place and plugged it in. Love the flame effect, much brighter than my old one with the LEDs. Also love that the box itself can light up. Very quit too. My old one sounded like a lawn mower! :) Very happy with this.