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Showing 1-7 of 7 reviews for this product
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Rating
Quality : Fair Value : Average Style : Excellent
Looks good, quality could be better.
 from Dixon, IL,  Nov 11, 2014

Love the look of the fireplace, but they should let you know that the logs will turn black. Also, it can be tricky to put together as the logs can be difficult to screw in, but the most disappointing about this product is the lever to raise the logs. It was loose when it arrived and did not hold up the logs and it actually broke when I tried to use it to raise the logs to replace the gel cans. Thought I would be getting a better quality product for the money.

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  • Would you recommend this to a friend? Yes
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Rating
Quality : Good Value : Excellent Style : Good
Real flame logs
 from NH,  Mar 16, 2014

I actually love this product and gave it 4 stars because after the first use, the logs no longer look clean. There are black burn areas along the sides of the logs which only affects the aesthetics of the product and not it's functionality. If only my husband and I are enjoying the fire, I leave the logs in the upright position to prevent further scorching of the logs. My friends love it and are jealous that I had an older wood fireplace that is now safe and enjoyable to use. I would recommend as an alternative to a wood or gas fireplace. There is no mess, minimal odor, very little heat discharged and lots of ambiance.

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  • Would you recommend this to a friend? Yes
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Rating
Real look Logs
 from Oregon,  May 3, 2013

Looks just like the pictures, easy to set up. People notices it right a way. Looks great.

  • How did the color on site compare with the actual product? Looks just like the pictures
  • Please tell us about the quality of the product. Looks just like the pictures
  • How accurate was the on site description of the product? Looks just like the pictures
  • Would you recommend this to a friend? Yes
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Rating
A good alternative to real fireplace logs.
 from Huntington, NY,  Jan 28, 2013

I have used these logs once since I bought them. They do give off heat, when used with the gel fuel recommended. They look realistic, and fit well in the fireplace. The assembly was a bit difficult. Some of the screws to attach the logs to the lift handle were hard to put in. I would still recommend the product.

  • How did the color on site compare with the actual product? The color was accurate.
  • Please tell us about the quality of the product. The quality was as expected.
  • How accurate was the on site description of the product? The description was very helpful, and pretty accurate.
  • Would you recommend this to a friend? Yes
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Rating
GREAT BUY!!!
 from Los Angeles,  Nov 27, 2012

This is unbelievably realistic. It really looks like real wood and a real fire. There is even a crackling noise. My best friend came over and asked if the wood was real. It is a great deal, and you will not be disappointed. It puts out heat, too! I cannot say enough positive things about this product. It's great!

  • How did the color on site compare with the actual product? Perfect
  • Please tell us about the quality of the product. Great
  • How accurate was the on site description of the product? Perfect
  • Would you recommend this to a friend? Yes
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Rating
Great alternative to a wood fire.
 from Baltimore, Maryland,  Nov 21, 2012

We are very happy with this log set. We stopped using our wood-burning fireplace because I am sensative to smoke, and hated losing all of our house heat up the flu every time we had a fire. But I missed the coziness and ambience of a fire burning in our living room. I looked at a gas conversion, but it was pricey and we still wanted the option of having a log fire. I also looked at electrical fake fires, but they just don't cut it. I read lots of reviews and they all seemed positive, so we bought a set. We decided to get the larger (24 inch) set which was inexplicably cheaper than the 18 inch set. It takes 3 gel cans, which may be why it is less popular, but we actually like it better because it gives you the flexibility of using 1, 2 or 3 cans. Because it has 3 spaces for the flame, when you use only one gel can, it has a very nice flame in the middle, which is enough to give the appearance of a cozy little fire. With the 3 cans it makes a bigger fire display which is nice when you want it to look more like a roaring fire. This is flexibility that the 18 inch, with only 2 spaces for flame doesn't have (it wouldn't look right to me to have flame only on one side). The set was easy to put together, except for the screw hole machining which wasn't quite accurate enough. We had to struggle to get 2 of the small logs screwed into place. But once in, it looks and works great. Despite what I read in some reviews, there is absolutely NO smell. And I am extremely scent and smoke sensitive, so I was a bit worried. I can smell nothing at all when the gel flame is burning (what a relief) until it reaches the very end of the can. Then it has a faint odor briefly. I think they improved the fuel and some earlier reviews may have been users of earlier types. Also, if you forget to take off the label, I suppose it is possible the label might have a smell if it burns. I LOVE the crackling sound - it really creates the illusion that there is a real wood fire. And the flame is very irregular and also looks like a real wood flame - better than some gas fireplace flames. I think if they could find a way to cover the tops of the cans a bit more (you can see them if you are standing over the log set) you would really assume this is a wood fire unless you look closely. We are very please with it!

  • How did the color on site compare with the actual product? It looks exactly as pictured
  • Please tell us about the quality of the product. Pretty high quality with one exception, the holes/fittings for screwing the top logs to the holder were not machined accurately enough and we had a struggle getting them secured. Otherwise seems very high quality.
  • How accurate was the on site description of the product? Very accurate. It was exactly as described.
  • Would you recommend this to a friend? Yes
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Rating
Very nice
 from Indiana,  Nov 6, 2012

Looks great in the fireplace, perfect alternative since we were unable to burn real logs-

  • How did the color on site compare with the actual product? Great, very realistic
  • Please tell us about the quality of the product. Best price I could find, same logs sold elsewhere for much more
  • How accurate was the on site description of the product? Perfect
  • Would you recommend this to a friend? Yes
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Showing 1-7 of 7 reviews for this product
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