I needed something for my fireplace that I didn't want to burn actual wood in. I ordered the white 22" logs. Glad I ordered the large, the 18" would have looked too small in the fireplace. This arrived quickly within a week (Overstock is always fast), fair price, pretty easy to assemble. It is very heavy-duty construction, not cheaply made, and it is heavy, not light-weight. So assemble it near your fireplace so you don't have to carry it far. The logs are solid and heavy ceramic, and the grate is really sturdy like a true grate. I ordered a case of the gel cans at a good price too. Assembly was pretty easy, about 15 minutes with a Phillips-head screwdriver. One log screw didn't match up, but I worked around it. My only complaint, and seriously this is the only complaint, is when you stand right in front of the fire looking down, you can see the tops of the gel cans between the logs. Otherwise, sitting in the room or standing away from the fireplace, all you see is the flames. It looks identical to the pic. Very pretty and actually gives off a little heat. Someone reviewed that the logs turn black when burnt. Well, it is supposed to look realistic, and that's what happens to logs in a fire. They did turn a little black near the flames, but to me that only authenticates the look; otherwise, they would be too white and appear fake. Another reviewer said it smells funny. The gel gives off a rubbing alcohol smell at first, so I'm guessing that's what's burning in the get. Amazingly the gel does give off a crackling sound like burning wood - nice! I burned it for Thanksgiving dinner guests, and everyone thought it was beautiful and created great ambiance, with no odor. VERY PLEASED WITH MY PURCHASE!
If you want the ambience of a real fire without the mess and work, this product is beautiful. Itthe logs are heavy and ceramic. Very realistic. The grate is cast iron. Quick delivery, easy assembly. No smell at all. Only when you initially open the cans (sold separately ). Order them, you will not find them easily in stores. We love this..
The item itself is decently made and not obnoxiously cheap looking or anything. We have some weird issue with the top cross logs really not laying down across bottom large logs in the way this is designed. When screwed tight, they kinda "hover" over the bottom front log which looks annoyingly weird. Thought about loosening the screws but they aren't long enough to allow for that... so just have to replace it with longer screws so you can pivot the top cross logs allowing them to rest on both bottom logs evenly (isntead of floating above the front one when secure). Had a top log broken on shipment, replacement was sent immediately from the manufacturer, no problems. Love service like that!
Love the look of the fireplace, but they should let you know that the logs will turn black. Also, it can be tricky to put together as the logs can be difficult to screw in, but the most disappointing about this product is the lever to raise the logs. It was loose when it arrived and did not hold up the logs and it actually broke when I tried to use it to raise the logs to replace the gel cans. Thought I would be getting a better quality product for the money.
I actually love this product and gave it 4 stars because after the first use, the logs no longer look clean. There are black burn areas along the sides of the logs which only affects the aesthetics of the product and not it's functionality. If only my husband and I are enjoying the fire, I leave the logs in the upright position to prevent further scorching of the logs. My friends love it and are jealous that I had an older wood fireplace that is now safe and enjoyable to use. I would recommend as an alternative to a wood or gas fireplace. There is no mess, minimal odor, very little heat discharged and lots of ambiance.
Looks just like the pictures, easy to set up. People notices it right a way. Looks great.
- How did the color on site compare with the actual product? Looks just like the pictures
- Please tell us about the quality of the product. Looks just like the pictures
- How accurate was the on site description of the product? Looks just like the pictures
I have used these logs once since I bought them. They do give off heat, when used with the gel fuel recommended. They look realistic, and fit well in the fireplace. The assembly was a bit difficult. Some of the screws to attach the logs to the lift handle were hard to put in. I would still recommend the product.
- How did the color on site compare with the actual product? The color was accurate.
- Please tell us about the quality of the product. The quality was as expected.
- How accurate was the on site description of the product? The description was very helpful, and pretty accurate.
This is unbelievably realistic. It really looks like real wood and a real fire. There is even a crackling noise. My best friend came over and asked if the wood was real. It is a great deal, and you will not be disappointed. It puts out heat, too! I cannot say enough positive things about this product. It's great!
- How did the color on site compare with the actual product? Perfect
- Please tell us about the quality of the product. Great
- How accurate was the on site description of the product? Perfect
We are very happy with this log set. We stopped using our wood-burning fireplace because I am sensative to smoke, and hated losing all of our house heat up the flu every time we had a fire. But I missed the coziness and ambience of a fire burning in our living room. I looked at a gas conversion, but it was pricey and we still wanted the option of having a log fire. I also looked at electrical fake fires, but they just don't cut it. I read lots of reviews and they all seemed positive, so we bought a set. We decided to get the larger (24 inch) set which was inexplicably cheaper than the 18 inch set. It takes 3 gel cans, which may be why it is less popular, but we actually like it better because it gives you the flexibility of using 1, 2 or 3 cans. Because it has 3 spaces for the flame, when you use only one gel can, it has a very nice flame in the middle, which is enough to give the appearance of a cozy little fire. With the 3 cans it makes a bigger fire display which is nice when you want it to look more like a roaring fire. This is flexibility that the 18 inch, with only 2 spaces for flame doesn't have (it wouldn't look right to me to have flame only on one side). The set was easy to put together, except for the screw hole machining which wasn't quite accurate enough. We had to struggle to get 2 of the small logs screwed into place. But once in, it looks and works great. Despite what I read in some reviews, there is absolutely NO smell. And I am extremely scent and smoke sensitive, so I was a bit worried. I can smell nothing at all when the gel flame is burning (what a relief) until it reaches the very end of the can. Then it has a faint odor briefly. I think they improved the fuel and some earlier reviews may have been users of earlier types. Also, if you forget to take off the label, I suppose it is possible the label might have a smell if it burns. I LOVE the crackling sound - it really creates the illusion that there is a real wood fire. And the flame is very irregular and also looks like a real wood flame - better than some gas fireplace flames. I think if they could find a way to cover the tops of the cans a bit more (you can see them if you are standing over the log set) you would really assume this is a wood fire unless you look closely. We are very please with it!
- How did the color on site compare with the actual product? It looks exactly as pictured
- Please tell us about the quality of the product. Pretty high quality with one exception, the holes/fittings for screwing the top logs to the holder were not machined accurately enough and we had a struggle getting them secured. Otherwise seems very high quality.
- How accurate was the on site description of the product? Very accurate. It was exactly as described.
Looks great in the fireplace, perfect alternative since we were unable to burn real logs-
- How did the color on site compare with the actual product? Great, very realistic
- Please tell us about the quality of the product. Best price I could find, same logs sold elsewhere for much more
- How accurate was the on site description of the product? Perfect