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Not exactly what I wanted
 from Kentucky,  Mar 7, 2013

The only thing that I am displeased with this product has to do with the sprayer. It won't release enough to draw it out to use properly. It also doesn't have enough strength in the sprayer to do the job. The faucet is fine but not the sprayer which makes it not what I needed in the user friendly.

  • How did the color on site compare with the actual product? exact
  • Please tell us about the quality of the product. Good quality steel
  • How accurate was the on site description of the product? Decription matched the faucet.
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Ceramic components best with hardwater problems.
 from PineCone Rockies,  Nov 15, 2011

We live with very very HARD Water. The softening is what eats & destroys plumbing. It's like sea water with all the salt that's used. Despite the faucets and sinks fairly new and updated when we bought the house and moved in 2 years later. The faucets that did not have the ceramic features are breaking, leaking, falling apart. Rubber gaskets is laughable. So one by one we must replace because repairs just don't seem to cut itt. This faucet replaces a utilty sink faucet that broke which was an upscale colored to match fancy sink but didn't have the inner ceramics. This one though it states it's stanless came in a nice brushed finish not polished stainless at all. I like the brushed better but either would have worked. It's for our utilty room do we weren't interested in making a fashion statement. This model allows you to choose right or left hand sprayer position. We bought it because it is listed as stainless and for the ceramic component. Ceramic is the only thing that holds up to the hard water. I wish the screens on both the sprayer and the faucet were easier to pull or unscrew. Our house is plumbed for all cold water direct well water which is the hard water. The rest and anything in between warm to hot is softened. So calcium deposits build up quickly and we clean the screens a lot. It's a small thing on one hand not so small on the other. The sprayer is very light weight and I had to double check to make sure it's mostly metal. The trigger however is plastic but looks to be all gray throughout so shouldn't have paint chipping or wearing off over time like some chromed plastics tend to. Overall a decent faucet and utilitarian as we wanted. Saved about 20-40 dollars over other hardware sights for similar and same brand item. For us we'd have to have item shipped because nearest any size town is 180 mile round trip. And usually they don't carry what we want but have to order it in so double the miles or shipped at our expense to our house. I've bought 4 faucets now from Overstock. Sometimes the order goes well like this time but often as not it's not quite as described. So always inspect plumbing items and don't leave sitting. (They sent me 4 beautiful stainless soap dispensers instead of a faucet once and of course had to be returned. Two faucets have been wrong so we have a miss matched pair on tub and bathroom sink where I didn't open and inspect the bathtub one until too late to exchange. I just wish people would return to heavy duty faucets that would last forever and not make it so difficult to find something that lasts. But over all pleased with this.

  • How did the color on site compare with the actual product? One we got is brushed stainless so a bit darker and not polished steel. We like it better actually.
  • Please tell us about the quality of the product. Decent Quality but not great. Screens don't screw off with ease. Maybe not at all on sprayer. Hard water requires we clean screens often.
  • How accurate was the on site description of the product? Accurate except sprayer trigger is plastic.
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