Only a month after receiving: Umbrella has some wear, almost a rip, of 6 inches near the top. It could have been caused by an animal since I left it unopened on the patio while we were away for 3 weeks. But the nest and animal could have been there before opening! Otherwise what I expected for the price....
The top wooden ring that hold the whole unit together was broken and unusable.
It would have been too complicated to even attempt a repair due to the pullies and ropes and hinges.
Overall It looked like it was put together and fabricated and designed by folks who did not care if it lasted beyond 5 minutes
Fortunately Overstock Customer Care were EXTREEMLY nice about it and took care of me RIGHT AWAY.
While I would NEVER recommend this piece I sitll like Overstock and their Customer Service.
I hope I just got one of a BAD run but if not I have real doubts about any "good" review being authentic.
It's a nice umbrella. I have been getting cheap umbrella's every year and by the end of the season they faded and broken. So I decided to spend a little more and hopefully it will last a lot longer. I'm very happy so far.
How did the color on site compare with the actual product? good
Please tell us about the quality of the product. good
How accurate was the on site description of the product? good
This umbrella was super easy to put up. I've hung some of my plants on the ribs and they are holding up really well. no leaning or sagging! Every morning when I get up, I sit with my coffee ande gaze out on the patio at my beautiful umbrella!
How did the color on site compare with the actual product? color was exactly as shown
Please tell us about the quality of the product. I am very particular about what I buy, especially online,and I was very pleased! It was exactly as advertised. I am receiving lots of complements from my friends and neighbors.
How accurate was the on site description of the product? very, very accurate
Was going to buy umbrellas from a name brand store but didn't love the color. Saw this and took a chance given the great price. I was very pleasantly surprised. Great navy color, great quality of the pulley system and the poles are strong and good looking. I have gotten so many compliments.
How did the color on site compare with the actual product? Perfect color match
Please tell us about the quality of the product. One small defect in the fabric that is hardly noticeable. Otherwise, first rate.
How accurate was the on site description of the product? Even better than described. Love the leather pockets that hold the umbrella spines.
Hello pgaloriann, Hope your day is going well. The Premium 9-foot Round Navy Blue Wood Patio Umbrella locks using a locking pin. Please let us know if you or your guest have any additional questionsoverstockcustomercare1 on Apr 29, 2013
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