Received the items quickly (about a week after placing an order) but only received one tracking number for items. Had to ask a chat representative to check for the other tracking number for the foam which they shipped separately from the frame. When I unwrapped the frame, I observed the side was damaged. Still usable but damaged. The memory foam arrived today and it seems to be of good quality. I haven't slept on it yet so I cannot comment on comfort. This is the first time I received a damaged product from Overstock and I have placed over 5 orders in the past 6 months.
Usually leaves our warehouse in 1-2 business days. *
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
This item cannot be shipped to Alaska or Hawaii.
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Our standard shipping method is ground shipping. We also offer expedited shipping for most items. Your final shipping cost and estimated delivery timeframe will be available at checkout.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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