When I got this chair it was torn, and Overstock QUICKLY took care of it and had a new one sent very quick and it was easy. Love the look of this chair but it did not hold up for me, less than a year and the legs were loose and it is a hard chair.
I would have rated excellent but one of the chairs had a tiny tear right on the armrest. Fortunately I had a grey marker to touch it up and totally hide it! It is very small and hopefully won't get larger with wear. Otherwise, easy to assemble and absolutely gorgeous!!! Love them!
I bought 2 of these chairs and they are the perfect accent pieces to my family room! The pattern is beautiful and matched my grey sofa perfectly. Easy to assemble. The only thing I don't like is how firm they are, but I suppose they just need to be "broken in". Great buy!!!