This chair & ottoman have a very nice contemporary look, but that's the only complimentary thing I can say about it. The description talked about * * "Extraordinary comfort" * "a high-end 8-way hand-tied, polyester fiber and foam seat cushion" * "cotton" upholstery I expected the fabric to be a smooth cotton, but it was very coarse and did not feel good when sitting on it with bare legs. The cushion material was so firm that it was uncomfortable to sit on. If I tried out this chair in a store, I would never consider buying it due to the fabric and how uncomfortable it is. All that said, the customer service representative at Overstock was very understanding and helpful in working with me to return the item. Will continue to shop the site....I just won't buy any more chairs there because it's too difficult to tell from a picture what the chair is really like.
- How did the color on site compare with the actual product? Color was a good match from the picture online to the actual product
- Please tell us about the quality of the product. Due to the way the chair is constructed, it is one of the most uncomfortable chairs I have ever sat in.
- How accurate was the on site description of the product? The onsite description was not even close to the actual product.