Although I had seen reviews where people said the parts of the couch were inside, I didn't find a zipper, and I was afraid to tear off the bottom. I called Customer Service and told them that I thought the parts were missing. They quickly started phone calls to factory and let me know that the bottom held the extra parts. I finally opened the bottom by removing the Velcro and the parts were inside. I was able to put it together by myself, as the parts did slide into each other. It looks good and is firm. I don't like sofas that are too soft as they hurt my back. I have laid down on it, although I have to put my legs on the arm. It is comfortable enough to do this and fits my small living room wall perfectly.
Hi, how firm are the cushions on this couch? We are looking for a firm couch.gabsyl on Oct 14, 2013Please enter a valid question.Answer This Question
Hello, gabsyl. Hope your day is going well. This item is considered firm. Thank you for shopping with us and please feel free to contact us again with any further questions. overstockcustomercare1 on Oct 16, 2013
Thank you for your question 2sandytrouts. The Portfolio Aviva Dark Brown Microfiber Track Arm Sofa comes in approximately 8 pieces and is packed in one box. Have a great day.overstockcustomercare1 on Jul 12, 2013
This sofa says assembly required, does that mean that the back comes off, I'm asking because I have a tight stair case and I need it to fit through it. Thank you.briboh on Apr 12, 2013Please enter a valid question.Answer This Question
Thank you for your question briboh. Yes, the back comes off. Please let us know if you have any further question.overstockcustomercare1 on Apr 16, 2013
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