We ordered this mattress for a futon in the guest room/gym. Item was as ordered, is firm and seems like it will be comfortable. Overall happy with the purchase. I was a little disappointed with the quality inside the cover. If you need to remove it for washing etc, the insides seem 'messy'. there isn't a nice gauze encasement of example. Otherwise very happy. Now I hope it will hold up well over time and use.
Good quality but it is so thick and stiff it won't bend to make a couch. It slides down all the time and is so heavy you can't lift it back into position. It makes me crazy. It would be fine if you want it permanently flat as a bed. I should have purchased a thinner one for the couch configuration.