When it arrived, the packaging was all tore up...but the bed and its bag itself were intact. Getting the bed out of the tight sleeve/bag was pretty difficult, had to shred it up with some scissors. Once I popped it open, the giant vacuum suck noise caused it to expand and magically I had a bed! I even videotaped myself opening it because I couldn't believe a full bed could come from something so compact. After a few hours, went to sleep on it and it's a pretty darned good bed. I'd recommend this to anyone...especially if buying local/hauling it yourself is a hassle!
We bought two of these mattresses for our teenagers over six months ago, and they've been happy. They find the mattress very comfortable, though it is also soft enough that I can imagine some people wouldn't find it enough support. I don't think I would choose it for an adult, especially not someone heavier; however, it's been a great value for us.
I bought this mattress-in-a-box in September 2011 and I'm still a satisfied customer. This mattress came as everyone says - in a box - compressed in that clear plastic shrink-wrap business and I do remember the box was ripped to shreds, literally the wheels that 'were' there to aid in transport had been torn off and the cardboard looked like it had been through a war zone. I took pictures just in case.. But, everything was fine inside. As noted, I've had this mattress since 2011 and thought I could add to the conversation and reviews. It has held up well. I am very pleased. I sleep on it every night. I do rotate the mattress every so often (of course there's no flipping as in the old days) for even wear. There will be a small amount of indentation from where people sleep but as I investigated that further, at least with my mattress, it's really the softer pillow top part of the mattress that goes down ever so slightly. (i'm being picky here) For the price and having it shipped to my door, and the level of comfort and quality - I am still pleased with my purchase. When my retired mum was looking for a new mattress, she checked out mine and liked it too, and ordered one as well (through a different store online - due to better price at the time). It was the same as mine and she too is happy with it. It's not a 1200 dollar mattress, but it IS comfortable (IMO) and has been long lasting. I would recommend the mattress.
I read all the reviews before purchasing this item and most everyone loved this mattress. I found it to be firmer than the reviews stated but still fairly comfortable. It's to be used in the guest room and will serve it's purpose. I would not recommend it for nightly use.
We ordered this bed for our daughter, who just relocated to a city far from home. She needed a bed, but we did not want to make an investment in a super expensive mattress set. The mattress arrived compressed in a box. She opened it in the room that she wanted to place it. Then she followed the instructions to put it in place, and let it expand. She said it is very comfortable, and that she is sleeping well on it. The overall quality is very good; it is a great value, and the shipping was fast and easy!
I was doubtful it would come in time, but it came in 2 days and packaging was great. Package weighed 80 lbs but I was able to manipulate it into the bedroom (no stairs), open it and remove the mattress by myself (I'm a short 60-year-old female). Once it's decompressed, the mattress is actually lightweight. It has only been one night and I had only 2-1/2 hours or so to let it decompress, but the mattress feels great.
Nothing wrong with this mattress...especially for the price. I bought this for my toddler's platform bed and he sleeps in it great. My husband has had to sleep on it several nights with our toddler and he says it's comfortable. We've had it for about a month and so far no complaints. The pillow top is a little on the softer side so it's not for people who like firm mattresses. I'm not a mattress expert....but it seems to be of good quality.
It would almost be worth buying again just to watch it expand from the package again. It was so cool! Very nice mattress. Bought it for my guest room and my guest loves it. I replaced a twin mattress with memory foam topper to this pillow top. It's great.
The matress was purchsed for 20 year old daughter. It is of high qualty and is white in color. Package did not have wheels as others stated. Need 2 people to carry or slide on floor. Need to open on matress foundation so you do not have to move later.Be sure to get your head/ face out of the way when opening because it somewhat explodes ot of tight packaging. It just missed hitting me. It is semi firm even with the pillow top that it has. My daughter elected to add her older 3 inch memory foam topper on the top of the new matress. Overall it seems that it is going to last the 10 years that it is guaranteed for. Reccomended.