When it arrived, the packaging was all tore up...but the bed and its bag itself were intact. Getting the bed out of the tight sleeve/bag was pretty difficult, had to shred it up with some scissors. Once I popped it open, the giant vacuum suck noise caused it to expand and magically I had a bed! I even videotaped myself opening it because I couldn't believe a full bed could come from something so compact. After a few hours, went to sleep on it and it's a pretty darned good bed. I'd recommend this to anyone...especially if buying local/hauling it yourself is a hassle!
We purchased this mattress as a spare bed in our screen porch. Everytime I lay on it I think how comfy it is. Not too soft, not too hard. I did unwrap it within the room we would use it in, as the instructions say. Glad I did. The mattress did have a bit if a chemical smell when we first got it but that has faded now. It is very heavy and awkward to move though. Overall we were very pleased with it.
Great mattress-delivered to your door and so comfortable! No one will believe it's a "mattress in a box"! I didn't when I slept on one the first time. My friend got several for her new lake house and loved them and I have gotten 2 since then and love them!
Ordered mattress for my 22 year old son's full size new bedroom set. He just graduated from college moved back home/ getting an adult full time job (to save for grad school & or down payment on a house). Upgraded furniture from child to adult. Initially skeptical about mattress for the low cost (shipped in a box?)but after reading reviews felt pretty good about trying it. Amazingly it arrived in a rectangular box all rolled up like a roll of carpet and vacuum sealed in plastic. Followed recommended instructions and the mattress (after allowing a day or two fully achieved its permanent shape) is awesome. I'm 6'1" 195lbs. and found it to be comparable to my $2k King size pillow-top mattress/box set. My son loves it & I highly recommend it.