Please listen to the reviews about these dishes chipping. They chip really bad. They cost a lot of money so I can't quit using them and buy more. Don't buy these. They are pretty only.
- Did the color match the color displayed onsite? yes
- How is the quality of the product? very poor
- Did the description onsite accurately describe the product? yes
So far we're in love with our new dishes. I will agree with other that the dinner plates are very large but that isn't a problem for us. I will also agree that they were a little more yellow than they appear but again, not a problem for us.
One of the bowls was broken and I was offered the choice of sending it back or receiving $** reward credit. Since I will be out of town and have not been able to send it back, Overstock has been kind enough to extend the offer until 12-3. I appreciate this offer and again value Overstock as a company I enjoy dealing with.
I purchased these for my mother a little less than 2 yrs ago. Previously she was using another Pfaltzgraff set she had for 15 yrs and frankly I was getting tired of seeing them LOL... At $$$ these were not cheap by any means but since her previous set lasted her so long without any damage I figured the investment was worth it. BOY WAS I MISTAKEN! Even though my mother is single & very gentle on the dishes within 6 months we started to notice chips and cracks which was VERY surprising. Now at 2 years there are several cups, plates & bowls that either have chips or cracks. Even though they say there are dishwasher safe and microwave safe don't believe it... THEY ARE NOT!! Sixteen months after purchasing I contacted customer service about the warranty thinking maybe we got a lemon set? The rep told me that we should avoid the dishwasher because they have a tendency to crack with the heat. She also told me they there were out of warranty so there was nothing they could do for us. They would give me a coupon for 10-15% off a new set. Why would I want to buy another inferior set??? I told her that we purchased these in good faith because we had a good experience with their previous products she said these were Earthenware vs Stoneware so they are not as durable. If they are not as durable than in my opinion they should be priced less or at least have a disclaimer. Very DISAPPOINTED in Pfaltzgraff and will never be buying their products again. If you google "Pfaltzgraff Napoli Reviews" you'll see how many people are having the "chipping" problem. These are a TOTAL WASTE OF MONEY!
- How did the color on site compare with the actual product? ACCURATE
- Please tell us about the quality of the product. POOR
Very disappointed. Dishes chip easily. So many of them are chipped now, I'm looking for another set of dishes already. I wasted a lot of money on these dishes and am very disappointed.
- How did the color on site compare with the actual product? not as vivid - color is actually more dull.
- Please tell us about the quality of the product. poor quality. chips easily, as the other reviews mention. already looking for another set of dishes and feel like I wasted my money on this purchase.
- How accurate was the on site description of the product? poor
I really like these dishes...they ARE bigger than normal but if you read the description it does tell you the dimensions. I can live with it. It just makes me happy when I open my cupboard and see the colorful dishes I now have.
- How did the color on site compare with the actual product? Colors looks better than photo
- Please tell us about the quality of the product. I was concerned when I read about chipping, etc. I have not experienced this. I put the dishes in the dishwasher and have washed them by hand...no chips yet.
- How accurate was the on site description of the product? Very accurate
I'm so pleased with the set of dishes. They are bright and cheerful. The plates are large and don't fit in the upper cupboards but I quickly rearranged some lower deeper shelves for them. Food looks so much better when displayed on these plates. Highly recommended!
- Did the color match the color displayed onsite? Yes....it is so pretty.
- How is the quality of the product? Good quality....very sturdy pieces.
- Did the description onsite accurately describe the product? Yes
recently we bought several sets from paltzgraff,just to change the way we serve meals.kids love them.but they chip very easily even if we handle them very carefully.we love the style but quality is not great.so we use them only on daily basis.for guests we had to buy something better.
Dishware is prettier in person. One bowl arrived with a chip - a new one was shipped quickly and wrapped so well, there was no way it could possibly arrive chipped. Quick service, great prices, and pretty as a picture! Would definitely recommend!
This set of dishes is lovely. They are easy to care for, dishwaser and microwave safe, and can go from kitchen counter to table or freezer with ease. I am very pleased with them and will be ordering more in the future. Thank you, Overstock!
I've owned two sets Pfaltzgraff dishes now and both have had problems. We experienced stains from our silverware with the first set. Then I received 2 boxes of our second set, the Napoli as a gift from my daughter and once again, I'm disappointed in the quality. Not only are the pieces very heavy and bulky but they chip very easily. It's only my husband and I using them and within 1 year of use they are in need of replacement. Shame on Pfaltzgraff. They should put as much thought into the quality of their product as they do the styles, for the prices they charge this is not an unreasonable expectation.
Visually, these dishes are very pretty and look identical to pictures. Unfortunately, I find they chip very easily. After buying two sets about a year ago, almost every piece has at least one chip on the edge. Too bad, because they are quite pretty--but I'm back to buy more dishes unfortunately.
While the quality is good, and the price was right...They do not look the same in person as the do online. These are definitely bright yellow base, and looked more cream and orange colored online. Make sure you see them in person to see if they match your color scheme.
The dishes are really beautiful and my family is enjoying using them. So far there are no "chip" or breakage issues and they are fine in the dishwasher. They are quite large, though. I do not have a problem with the size, although when I saw the cups I had an "Alice in Wonderland" moment. I thought I would not get them into my cupboards. They did fit with some adjustments. Overall, we are very happy with them. They arrived well packed and quickly.