I contacted customer service right away and they did apologize. Unfortunately they also said the white was no longer in stock. I got free return labels and just sent it back. I was a bit inconvenient because I live in a small town and had to find out where a UPS pickup would be.
It seemed like a nice vanity and it arrived in excellent condition.
How did the color on site compare with the actual product? I got dark cherry wood instead of the white
Please tell us about the quality of the product. Packaged really well in two boxes and came sooner than expected
How accurate was the on site description of the product? NA
This was our first purchase from Overstock and we were not sure what to expect. Based on this first experience, we now check the site for all our home purchases. The vanity was exactly what we needed for a half bath that had too large a pedestal sink for the room size. We could not find what we wanted at other sites but this looked perfect and it was. The order was filled promptly and delivered in less than a week. It came in two packages and was well packaged and arrived in good shape. Good job all the way around. Oh, and the price was great too.
How did the color on site compare with the actual product? Matched
Please tell us about the quality of the product. Much better than expected
How accurate was the on site description of the product? Very good
The vanity arrived very promptly, while we were in the middle of major structural renovations due to water damage. So, we opened it only 2.5 weeks later. It was very well packaged, in two boxes and bubble wrap, and I dont think it could have been damaged en route.
Unfortunately, there was a big and deep scratch running across the lower drawer. I wonder if I could repair it with a white-out or white nail polish (if I could get such a white shade...). Also, the door's upper corner was slightly bent and peeling. The sink was in good shape (it's off-white, warm color). I wonder if I could request a replacement.
Please tell us about the quality of the product. the quality matches the price - inexpensive for a vanity
This was the first time I've ordered from Overstock.com and unfortunately it was not a good experience. When I received my order the sink was shattered into several pieces. It was a hassle for me to return this large item and I had to wait for my accout to credited. Adding insult to injury, I was able to find the EXACT piece at a local store at a muct lower price.
Please tell us about the quality of the product. The product was damaged.
The first delivery of this vanity arrived promptly with no damage. However, before it could be installed, the sink developed a crack. We ordered a second vanity because we were on an installation schedule with a tile man and a plumber. The second vanity arrived promptly with no damage and has been installed. It works very well in a small bathroom -- sink is adequate and it provides storage space. We received a full refund for the first vanity after shipping it back at no cost to us. Flush installation to the wall can be an issue if your pipes come out of the floor, as there is no niche in the back to run the pipes up the vanity -- only a slight indentation of a cross-piece. Our plumber was able to solve that problem by (1) not tiling right behind the vanity and (2) shaving some drywall off to run the pipes behind the vanity from the floor.
This vanity was shipped quickly and well packaged to prevent damage. The vanity was pure white and looks just like the picture. It seems to be sturdily constructed. I have a TINY bathroom and it fits perfectly in such a closet sized space. Keep in mind the measurements when you order this vanity otherwise you may be taken by surprise.
This vanity is everything I was looking for in redoing my tiny bath. It allows the room to seem larger and the under sink space is adequate, the drawer is a very nice feature. I did remove the toe kick as it had to be positioned over the floor vent. A touch of white paint on the exposed wood (where the toekick attached) and it looks like it was made that way! I used a one handle faucet with plate to give it a bit more hight and space on the "deck" and it is done - also, the hardware (knobs) are brushed nickel looking and "different" - Very trendy - Lastly, an incredible value as other vanities of this quality were close to double the price.
How did the color on site compare with the actual product? The actual product is so much nicer
Please tell us about the quality of the product. Excellent - well built, sturdy - LOVE that it was already assembled
How accurate was the on site description of the product? Spot on accurate
One customer rec'd this vanity in a dark wood finish. Is it available in another color other than white?stayzee01 on Jun 14, 2014Please enter a valid question.Answer This Question
Hello stayzee01, This vanity has received excellent reviews! This item is available in an oak finish under item 13684498 or dark cherry finish under item 13704327. I hope this information helps. Thanks for shopping with us.overstockcustomercare1 on Jun 27, 2014
what is the water depth of the sink? (how many inches from the drain till the overflow?)esther9999 on Aug 15, 2013Please enter a valid question.Answer This Question
Thank you for contacting us esther9999. The measurement from the drain till the overflow is approximately 3.5".
Please let us know if you have any further questions.overstockcustomercare1 on Aug 20, 2013
the product says that it is wall mounted but it looks like a vanity that sits on the floor10794 on Jun 12, 2013Please enter a valid question.Answer This Question
Hello 10794, Thank you for your interest. Please feel free to contact us again with any further questions.overstockcustomercare1 on Jun 18, 2013
Where do the drain and water lines fall? Into the cabinet space or bottom draw?ediej1012 on Jan 18, 2013Please enter a valid question.Answer This Question
The plumbing would be in the cabinet, not in the draw. Please let me know if you have any further question.overstockcustomercare1 on Jan 23, 2013
From the distributor: "There is a hole for the door knob on the door, and the door knob would not be on the correct side if the hinges are changed. I wouldn't recommend it." Please feel free to contact us again with any further questions.
overstockcustomercare1 on Nov 6, 2012
Can this unit use a single faucet with a soap dispenser on each side of the faucet?deacon60 on Jul 31, 2012Please enter a valid question.Answer This Question
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