Overstock didn't make my life easy. The toilet seat arrived without the hardware needed to attach it to the toilet. After multiple phone calls, they sent the wrong parts. Finally, I had to go to a local plumbing supply store and spend over $20 to get the parts. Fortunately, Overstock did make things right in the end by reimbursing me for these parts.
The seat is attractive, although it squeaks considerably. I was a bit surprised to find that it did not come complete with all required hardware. After two trips to the hardware store to find the right washers and nuts, I just gave up and bought a much more affordable, cute, and functional seat at the hardware stores. Two stars for cute.
Toliet seat arrived and when installed you could see it was warped! It hadcome from the factory like that. Had to put it in a bathroom no one uses and REPURCHASE another one at a different company. How do you send a toilet seat back once its been installed as Overstock suggested. Is'nt that a health issue? Now I am out over $!@#$%! VERY DISAPPOINTED!!
Seat cover looks round but dimensions given on line were for an elongated toilet and that is what I needed so I ordered with my fingers crossed hoping it would fit, WRONG! Had to return the product but I really wish it would have fit. Beautiful seat cover.
- How did the color on site compare with the actual product? 5 stars
- Please tell us about the quality of the product. 5 stars
- How accurate was the on site description of the product? NOT!
Seat is attractive and well made and matches my existing decor perfectly...but it's a little narrow and doesn't entirely cover the more rounded edge of the sides of my bowl (approximately 1/4" each side). In general, the bottom ring itself is not that wide (which you can see from the photo on the site). I did not have problem with the hardware...but the seat does seem to "move" a bit. The photo color is pretty accurate, but the "pearl white" description is its title is entirely off the mark...it's a greenish beige with gold...
- How did the color on site compare with the actual product? photo accurate..."pearl white" description not so much...
Love this! Nice and solid, very easy to install, no wobbliness! Looks great, easy to clean.
- How did the color on site compare with the actual product? same
- Please tell us about the quality of the product. great!
- How accurate was the on site description of the product? very
Very pretty - people even complement the toilet seat (funny). However, make sure you have longer screws for any of these resin seats - I have two different ones made this way and both of them had problems with the screws pulling out of the seat. We had to put longer screws in both of them.
- How did the color on site compare with the actual product? Color was very accurate.
- Please tell us about the quality of the product. Fair. The screw came out of the resin seat the first day - it needs longer screws to correct this problem.
- How accurate was the on site description of the product? Very accurate.
As forementioned in another comment, the toilet seat has green in the stitching of the design. I personally didn't have a problem with it because it doesn't throw off my bathroom decor. There is plenty of the gold stitching to grasp the colors of my bathroom, with a touch of the green makes it look more plant-like. I like that the design is not just on the lid, but also on the seat. I was slightly dissappointed that the design is not double sided on the lid. When the lid is lifted it looks like paper on the back. Also, when you lift the seat....ditto.
The design goes nice in my bathroom, and it looks well made, although the bolts (the top part that goes in the hole) were not really level with the toilet, so I had to use some thick rubber washers to install it with. And I mean, at least 1/2" thick, but they worked and I'm happy with the overall workings of it. Not sure why the gold design is green in places (is it supposed to be that way?), but to me it looks rustic (sorta like a patina) & doesn't bother me.
Although we love the overall look of this seat and expect it to be very durable, we were a little disappointed in to color of the trim. It is supposed to be gold/ beige trim, but the top of the seat was gold and the bottom was greenish and gold mixed. We thought it might have been a defective seat and sent the first one back. The replacement seat was mismatched too. We decided to keep the replacement and sent the first one back. A partial refund was given to us (less shipping charges).We decided the variation in color wasn't very noticeable with the seat up.
This toilet seat is much more beautiful than it looked on my monitor. The only reason I did not give it 5 stars is that when I placed the toilet seat on the commode and tightened the plastic nuts, the seat didn't exactly level out. The front pegs or supports or what ever they are, were not touching the commode in the front. The back supports were touching the commode, but not the front supports. I took the old plastic washers from our previous toilet seat and sandwiched them under the new washers and now it fits perfect.
This seats sits very nice. Solid, good construction and easy to clean. Would like to see toilet seats that are displayed in an open position (lid up). Would probably buy again, altho I didn't get compliments on the seat. And most thought the seat too expensive. Wished I would have bought the solid white pearl with decoration on the top of the lid, but was urgent that I have a seat and wouldn't wanted to wait for a return. Still, it's fun to have something different.