Ordered three sets of dishes. One set arrived with broken plates. Replaced Fast @ no charge. Great Customer Service.
- How did the color on site compare with the actual product? More of a med.blue than blueberry
- Please tell us about the quality of the product. High Quality
- How accurate was the on site description of the product? Product matched description.
Dinnerware was described as Porcelain, it is Not fine china. It is heavy weight, comparable to Hartstone Pottery ware. The design makes it useful for both casual and fine dining. Ordered it to replace a set, by another manufacturer, on which cutlery made black marks.
I have been very pleased with the product and the service. The dishes I ordered have a real weight to them that makes them feel significant. The colors and design are very pleasing. The only issue I have had is shipping. I ordered two four piece place settings. Several pieces arrived broken. Overstock immediately sent me a whole new set of four. Their service was incredible and they were constantly sending emails and following up. I can tell you it was a real treat to deal with a firm that believed in customer service.