The delivery guys were bad, wouldn't let me open the box and make sure it wasn't damaged - not Overstock's fault, though. Overstock suggested that i make sure it arrived without damage, luckily it was pristine. Got a king size - I am very picky - and this is a gorgeous high quality bed. It is mostly solid mahogany, hard/durable java finish, and has really nice textured leather. I got the warranty in case my dogs' paws scratch it or puncture the leather. As a former woodworker, I can tell you, this is quality. Also tall enough for our Roomba to get under but not too tall.
Really like this bed. Nice wood and coloring. Synthetic leather looks great with nicely stitched lines. A picture without bed would be nice to see inside. We put on a 14" foam mattress, so we bought extra cross boards and 3/8" plywood. Worked just fine. Comes in two large boxes, one was damaged. When it arrived, the delivery guy suggested we open the banged up box. Foot board was damaged and it was sent back without issue (refused shipment). Overstock didn't even bat an eye to ship out just the one box. Very happy about that.
- How did the color on site compare with the actual product? As expected.
- Please tell us about the quality of the product. Really well made.
- How accurate was the on site description of the product? Good. Went mostly on pictures.
Overall, the bed is excellent and looks quite nice. The only caution I would make it that it only comes with three slats. We are using it as a platform bed, because I think it would be quite high with a box springs. However, three slats were not nearly enough for comfortable sleeping. The mattress sagged in many places. We added 12 slats, including a piece several inches long at the end of the bed. It is now quite comfortable. I definitely recommend this bed if you don't mind adding slats.
- How did the color on site compare with the actual product? True to picture
- Please tell us about the quality of the product. Excellent quality
- How accurate was the on site description of the product? Description was accurate
I love my bed... However, the mattress comes with a box spring and when I put them both on the bed.. it was just crazy high. So I put the box spring on the floor then the frame then the mattress. It actually fits perfect and I do not mind it at all. Some people might not want that if they really want a box spring. But if you only want a mattress then that is not a concern for you at all... the bed looks great! In terms of the service... the head board box was banged up a little bit when it arrived so I knew something was going to be broken... There was a chunk of wood that was broken in the back of the headboard. It actually was functional so I used it for a few weeks until I got the replacement part. When I called to order the replacement part, overstock.com was actually really excellent and they took care of it right away.