I ordered three of these marvelous chairs in two shipments.
All arrived with at least one piece of the wood broken, in two cases it was substantial damage requiring replacement parts, which Overstock immediately sent. In the final case, I was able to glue the wood back together. So the the problems are fixed, just note that the shipping boxes are very under padded. Sad, really.
Another shortcoming to note is that the predrilled holes do not in any way come close to lining up along the shoulder brace on the chair. One brace had three sets of holes drilled in it. One had none, and others were sort of randomly placed. I'm a hobbiest woodworker, so was able to cleanly patch and redrill, but just know to expect impressionistic tiny holes in random locations.
Finally, the screws they include require a #20 star tip driver to install, and there are a lot of screws which need to go into difficult locations, making using a drill-driver hard to use.
So why did I rate this so highly? Because the chair is a great design, very heavy duty, well proportioned, and made using very nice wood. It's a good value and results in a beautiful chair.