Stainless Steel - Over-the-Range Microwaves
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Wed Aug 20 00:00:00 MDT 2014clikely16 Rating:4.0
Returned didn't fit the home so I had to return the product it dud lik nice
Wed Oct 24 00:00:00 MDT 2012starakorytnacka Rating:1.0
We bought this REFURBISHED product, because we've had good luck with other refurbished products from different companies. Not this time - the microwave came damaged. It is working, but the back and the bottom part are totally damaged - as if something heavy fell on it. One of the lightbulbs/lights was broken. The box was perfectly ok, so we assume, that the microwave must have been damaged before shipping. Disappointed. Damaged products shouldn't be sold as refurbished.
Sun May 20 00:00:00 MDT 2012subaby Rating:4.0
Had to return the product info on the sitet was incorrect as far as measurements were concerned
Tue Dec 04 00:00:00 MST 2012juiceaddict Rating:4.0
I was a little disappointed in the product, as it cut in and out recently and we've not had it for long. the fan would not turn off and I had to unplug it to turn it off. Otherwise, it is functioning well. I think the price was a bit high for a refurbished item.
Mon Jun 25 00:00:00 MDT 2012jmc69 Rating:5.0
The microwave itself is very nice and performs well. Even all of the sensor cooking features seem to really work, which wasn't really the case with other microwaves I've owned. The slide out fan is a stellar feature. Installation wasn't difficult at all. This was important, as I had to do it more than once. Now for the bad part. I knew I was buying a refurbished microwave, which is no big deal, As I've had a ton of success with refurbs in the past. The first microwave had some very noticeable scratches on the fan housing. If the fan housing was stainless, I could have buffed it out and regrained it, but it's just painted. The paint looks fine next to the stainless, just not when it's horribly scratched. I returned it and got candidate #2. This one looked great. After I installed it, I started using it. The fan that scatters the microwaves from the magnetron made a loud screeching noise. I uninstalled it and sent it back to Overstock and rolled the dice with #3. #3 arrived and had a very minor bit of discoloration on the door, as very minor dent (that only I would notice), and a crooked fan housing. I sucked it up and kept #3 fearing the next one would be worse. I really didn't want to go through the hassle of uninstalling\reinstalling another unit. I fixed the fan, the dent isn't noticeable and the discoloration isn't all that noticeable either. I think the outfit doing the refurb on these is really not doing much more than wiping up the SpaghettiOs and putting it in a new box. When I had problems with 3 out of 3 units, it's tough to deny this. I emailed Overstock with my concerns, and they seemed to at least be concerned. Overstock customer service was awesome through this ordeal. They had no problems processing the returns. They allowed me to receive the replacement before I shipped back the bad ones. They arranged for UPS to pick it up at my door, as it's big, and I don't have a very big car. The customer service reps obviously had english a first language. They didn't even keep me on the phone for very long while dealing with my issues. I actually had a friend over when I told him of my problems and that I was calling them. He laughed and said "good luck". 4 minutes later I was off the phone, had a replacement on the way and arrangements for UPS to stop by for the old one. He was shocked. That's how good the service was. That'll keep me as an Overstock customer for sure.
Thu Nov 29 00:00:00 MST 2012adjaga Rating:4.0
The item came to me in like new condition. I had all the parts and everything seems to work well. I have been using it for a couple weeks now. The only thing I notice is if I put a large dish filled with food on in it, the turn table does not always spin. It sounds as if the turntable belt is slipping. Other than that, I could not be happier. The Vent is powerful, the lights underneath are bright, and the microwave was easy to install.
Wed Aug 22 00:00:00 MDT 2012maire2 Rating:1.0
I guess I won't buy a refurbished one again..hope to save someone else the headache. It was dented obviously installed, then returned. Even had the used screws. Claims to vent well ...no better than the old one. They could have at least "pretended" it was refurbished and packed it with new screws. Also disappointed that it was also damaged.
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