The rug is gorgeous, large for the price I paid, and soft under my feet. Nevertheless, as other reviewers have noted, the company that sells it rolls it the wrong way so that it doesn't lay flat on your floor for a while. I put heavy boxes in the corners for a week and it's fine now, but it's a bit of a pain nonetheless.
I purchased this rug for underneath the table in my eat in kitchen. The color online said that the background of the rug was a dark brown when in fact it's actually more of a grey/taupe. I preferred the actual colors better then the dark brown. It coordinated a lot better with my wall color and decor. The rug arrived in a few days but was rolled up the wrong way so when I laid it out it was rolling up. I called overstock and they were very accommodating and sent out a new rug immediately and sent me a return ups label. The new rug arrived in a timely manner but I was disappointed to see that this rug also was rolled the wrong way. When I called overstock again their customer service was impeccable as the customer service rep asked what I would like to have done with the situation. I asked for some type of credit because I really liked the rug. They fulfilled my request. I will roll up the rug the right side out to see if that will help with the edges. I also purchased a smaller rug in the same print for the sliding door off of the kitchen.
- How did the color on site compare with the actual product? Background is more grey/taupe than brown
- Please tell us about the quality of the product. Good quality
- How accurate was the on site description of the product? Other than the color it was very accurate