We purchased a patio heater specifically for a party we were having in our back yard. It performed the way we hoped it would. We would buy this product again if it became available.
- How did the color on site compare with the actual product? good
- Please tell us about the quality of the product. good
- How accurate was the on site description of the product? good
When we first received this, the package with all the parts was open. I contacted the manufacturer and eventually they sent replacements. We have now put it together, and still can't get it to light. Will be contacting customer service to see how to resolve this issue.
- How did the color on site compare with the actual product? more of a standard green
- Please tell us about the quality of the product. Still can't get it to work.
We like this product very much. It works consistently well. The install instructions were precise. Two criticisms however: The first, I've noticed that some of the bolts and nuts are beginning to rust (after 1 week). Why weren't all the parts stainless steel? This indicates to me quality control is lacking. And second, there was not a hint of a manufacturer name, let alone a customer service number (other than Overstock.com), had there been, or will be, any product issues. Bill M.