Bought this toaster oven in October and it worked great. Then, suddenly the on/off knob stopped working and I couldn't shut of the toaster oven. Claerly a safety hazard. I then called Oster to report this problem and they are graciously sending me a new product. Great customer service on part of Oster! It still wished, however, that the toaster oven didn't stop working in the first place.
My husband and I got this toaster as a wedding gift, and we absolutely love it. We've had it for over a year and we haven't had any issues with it. It heats quickly and evenly, and the timer is very handy. We use it for toast, bagels, frozen pizza, pizza rolls, chicken fingers, cod fish filets, tater tots, etc. Everything has come out perfect. We love it so much that we're getting an Oster toaster oven for my parents, too.
I purchased this toaster oven about 2 months ago to replace one that caught on fire while the wife left her toast unattended (she used the temperature setting rather than the toast setting). I really like this toaster oven. The convection setting is great for frozen waffles, chicken nuggets, pizza, frozen bread, toast, etc. The waffles are cooked evenly and to perfection in 3 minutes without pre-heating the oven!! The oven looks great, however it is a bit larger than most others. The oven seems well built and so far no issues. Keep in mind it is an oven and will get hot!! Use the handle to open the door, that is the intended purpose, and you won't get burned. :>)