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Description of item as a memory foam mattress is a misnomer. I purchased the mattress assuming that a Latex memory foam mattress would make for a better bed. It isn't. It turns out latex does not have memory foam properties. The 4" latex top layer provides poor support and does not relieve shoulder and hip pain for side sleepers. I was unable to get comfortable. A poor investment as it is not returnable. Nothing orthopedic about it.
Leaves our warehouse in 1-3 business days. *
Mattress Sets are non-returnable upon signature at delivery. Mattresses are non-returnable if opened or taken out of their plastic wrapping.
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This item cannot be shipped to Alaska or Hawaii.
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** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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By Review Response Team
Thank you for writing this review for the Orthopedic 12-inch Twin XL-size 4-layer Memory Foam/ Latex Mattress. After researching your complaint, we can confirm that this mattress is indeed real Isotonic Memory Foam. It is an open-celled, 4-lb. Visco-Elastic Foam.