We love the lamp, the only complaint I have - the base of the lamp which is black was scarred up rather badly, but because it is behind the couch you don't notice it. I polished the base with oil and that helped. Did not call Overstock on the problem. We enjoy the lamp so much decided not to get involved with it. When you have the lamp on at night it looks like the shade is suspended in air. Great ambiance.
- How did the color on site compare with the actual product? Perfect
- Please tell us about the quality of the product. Wonderful
- How accurate was the on site description of the product? Right on
The lamp is very chic and bright (Max 150W). It certainly adds an artistic flair to the room. The marble base and arm are sturdy, solid and well-built. Details such as paint, shade and parts, need polishing. But given the price, I don't have much to complain. Product packaging can be improved. Boxes were broken when arrived.
- How did the color on site compare with the actual product? Matched.
- Please tell us about the quality of the product. The lamp has decent quality and beautiful design.
- How accurate was the on site description of the product? Accurate description.
We received the lamp in 2 packages, both poorly packaged. One of the packages that contained the base of this lamp arrived broken (due to poor packaging). Contacted customer service at overstock.com and was told they cannot replace just the base of this lamp that I would have to return the entire lamp. I was given that option of *** credit. I did not really want to sent the entire lamp back it would have been such a hassle that I needed to think about. About a week later a new base lamp arrived at my house. It was rather strange since they said they could not do it, regardless I was happy about it. I am happy they resolved this issue and liked the customer service. The lamp is very nice, it is def a centerpiece on its own. Maybe ...just a bit dissapointed on the overall quality (for such an expensive lamp) but it does its job -light up the room and is nice addition to your decor-