The unit itself is as described and as expected. It is a compact dresser good for rooms that can't handle the big double dressers. Quality is OK. It is fully assembled which I always factor into the price and consider a big bonus. However the shipping description is COMPLETELY wrong. It describes "White Glove Delivery. Two professional furniture movers will deliver the furniture directly to the room of your choice (including carrying it up two flights of stairs), set it up where you choose, and remove the packaging materials." In fact, basic kerbside delivery is what overstock actually provides with this. One guy in a truck dropped it literally at the end of our driveway. He wouldn't even take it to our front door, let alone up a flight of stairs and unpack it, etc etc! The delivery was a major reason for my purchase so I am giving it 2 stars. This is totally mis-selling of a service or "bait and switch" and is illegal. Overstock did nothing for me when I complained except send an apology. It's disappointing that the description still lists a service not provided.
- How did the color on site compare with the actual product? "bright white" product is whiter than image (as its name would suggest)
- Please tell us about the quality of the product. Ply drawers which is good but some kind of composite top and drawer fronts. OK quality.
- How accurate was the on site description of the product? Product description accurate, but at my time of purchase and now at my review, the shipping description is totally wrong
First time I opened a drawer, the drawer glide has a bearing strip that just fell out. The second drawer did the same thing. We could not get them back in. There were also several tiny screws lying in another drawer, not sure where they went. I know I can get better quality than this dresser for the price elsewhere. It is unusable.
- How did the color on site compare with the actual product? Loved the color
- Please tell us about the quality of the product. Terrible, glides have bearing strips that fell out the first time we opened them
- How accurate was the on site description of the product? accurate, except for the quality should be downgraded