It is difficult to rate this ice maker because we haven't gotten around to trying to fix the leak from the side spout. We think it can be done. It leaked from the moment we put water in, but we overcame the problem by angling the machine over the sink. It is a small drip. Otherwise, it makes ice quickly, and it is more compact than our old one.
I have been using this on and off now for a couple of months and have had zero problems with it. We start it up when we have get togethers and it always supplies enough ice for all. It never failed us yet. I am very pleased with it and how it performs. Fast shipping was a plus.
I really enjoy my ice maker. Ice is made quickly, however the cylinder sizes are not accurate. It seems as though the small & medium are of the same size, but it's ok with me. Another feature I like about it is if I fail to empty the basket, the ice will melt down into the water, to enable continuous ice making. You just have to keep in mind that it's an ice maker, not a freezer, so the ice is wet when made and will melt if not used or emptied from the maker.
It takes longer than I thought it would, but once it starts it is ok. It makes nice cubes but you have to be careful to watch it. When the well gets full of cubes, you have to empty it right away, or it will quit. It's nice to have when you are expecting lots of company.
I love the size of this unit and how quiet it is! We leave it running during our dinner parties so that our guests always have fresh ice available to refill their drinks. I like to start it up a few hours before the party starts to get a full basket of ice. Once it's full, as the ice needs replenishing, the unit will automatically detect that and create more as needed. Must have for anyone who likes to entertain!